[BlueOnyx:09109] Unable to delete subdomains problem

Chris Gebhardt - VIRTBIZ Internet cobaltfacts at virtbiz.com
Fri Nov 25 09:06:51 -05 2011


This is on a 5106R.  I have a customer that wanted to delete some
subdomains.  He reports that when he logs in as a site admin, clicks to
Services > Sub Domains, then clicks to remove, it never goes away.

I tried as Server Admin, and the subdomains went right away.

Next I tried logged in as his user, and watched it fail and flash this
message in red down at the GUI bottom:

Sorry, an internal server error occurred. Permission for DESTROY is
denied. Please visit http://BlueOnyx.it/ for technical info.

In /var/log/messages, I get this:
Nov 25 07:55:12 web cced(smd)[28479]: client 4083:[48:9725]: DESTROY  5499
Nov 25 07:55:12 web cced(smd)[28479]: client 4083:[48:9725]: DESTROY
5499 failed (-9)


I also tried to create a subdomain as the user, and I got:
Sorry, an internal server error occurred. Permission for CREATE is
denied. Please visit http://BlueOnyx.it/ for technical info.

This is what I get in /var/log/messages:
Nov 25 07:56:19 web cced(smd)[29534]: client 4083:[48:9727]: CREATE
"Subdomains" "webpath" "=" "/home/.sites/66/site39/vhosts/another1125"
"group" "=" "site39" "isUser" "=" "0" "hostname" "=" "another1125"
Nov 25 07:56:19 web cced(smd)[29534]: LOCKDEBUG: Locked file (null): Success
Nov 25 07:56:20 web cced(smd)[29534]: client 4083:[48:9727]: CREATE
Subdomains failed (-9)
Nov 25 07:56:20 web cced(smd)[29534]: LOCKDEBUG: Locked file y: No such
file or directory
Nov 25 07:56:20 web cced(smd)[29535]: client 4083:[48:26525]: SET  930 .
subdomains "max_subdomains" "=" "" "vsite_enabled" "=" ""
Nov 25 07:56:20 web cced(smd)[29535]: client 4083:[48:26525]: SET
930.subdomains failed (-5)


Subdomains are enabled for the site, Max # set at 10000

I just tried with another domain on the server and got the same error.

Any ideas?

-- 
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ



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