[BlueOnyx:09565] Re: certain email doesn't arrive for a particulardomain

[Ken - Precision Web Hosting, Inc]

----- Original Message ----- 
From: "Adam Lepp" <a at netqb.com>
To: "'BlueOnyx General Mailing List'" <blueonyx at mail.blueonyx.it>
Sent: Thursday, February 09, 2012 2:24 PM
Subject: [BlueOnyx:09562] certain email doesn't arrive for a 
particulardomain


>I have a 5106R using MailScanner and SpamAssassin from Compass Networks.
> Usually I can figure out any problems but this one is mysterious.
>
> On one of my sites, emails sent via certain SMTP servers do not arrive.
> They don't appear in MailWatch -- they're just sent and never arrive. One 
> of
> the SMTP's is the one from my ISP here in Ohio. The other is the one used 
> at
> my client's office -- so they're unable to send mail to each other via
> Outlook! Messages sent from anywhere else -- including tests I've run from
> AOL, webmail, etc. arrive quickly, as expected.
>
> This site has several aliases, and mail (from all SMTPs) arrives in all
> cases.
>
> It isn't a blacklisting from the ISPs -- other domains on the server 
> receive
> email just fine, as do this site's aliases.
> I have tried changing the virtual site name to one of the aliases, then
> changing it back.  In all cases, email from AOL, webmail, etc., arrives
> quickly but mail sent from my own ISP's SMTP never seems to reach
> MailScanner.  Other ISP's SMTP servers work, and the site is tested with
> WebSitePulse twice per hour with no failures since a (minor) incident last
> week.
>
> This problem appears to have started earlier this week. I did have to
> restart the server on 2-3-12, when no users' mail went into their boxes.
> There were extensive YUM updates may have had something to do with it.
> After the restart everything was fine.  But then this unusual problem
> appeared.
>
> Would appreciate advice and potential fixes from my fellow BX community
> members.
>
> Adam
>


Adam

Possibly the ISP hosted the site previously and they still have (wrong) DNS 
or sendmail type records for it in their system.

----
Ken Marcus
Precision Web Hosting, Inc.
http://www.precisionweb.net