[BlueOnyx:10973] Re: Server error: '554 5.0.0 rewrite: excessive recursion (max 50), ruleset canonify'

Charles Bowman charlesbowman at wknet.co.uk
Sat Jul 21 03:15:07 -05 2012


you are using CNAMES as your mx record. use A records.
Plus your .204 ip has no ptr - ask your network provider.

On 21 July 2012 04:32, DD <bqlist at distortal.com> wrote:

> Hi All,
>
> I have a site, mtbe.co.uk which is configured on its own IP address on a
> server running 5108R.
>
> Main server IP: 83.170.92.155
> Site IP: 83.170.92.204
>
> I cannot send email to this site - I get the subject error every time.
>
> ---- 8< ----
> Your message did not reach some or all of the intended recipients.
>
>       Subject:  test
>       Sent:     21/07/2012 03:39
>
> The following recipient(s) cannot be reached:
>
>       '****@mtbe.co.uk' on 21/07/2012 03:39
>             Server error: '554 5.0.0 rewrite: excessive recursion (max 50),
> ruleset canonify'
> ---- >8 ----
>
> (Recipient is a catchall account)
>
> This happens whether I use an external SMTP like gmail or use the server
> itself for (authenticated) SMTP. In addition, PHP's mail() command gives a
> 'Service Unavailable' error in /var/log/maillog:
>
> ---- 8< ----
>         Jul 21 04:04:00 Server57056 sendmail[20522]: q6L33x7V020522:
> to=****@mtbe.co.uk, ctladdr=apache (48/48), delay=00:00:01,
> xdelay=00:00:01,
> mailer=relay, pri=30934, relay=[127.0.0.1] [127.0.0.1], dsn=5.0.0,
> stat=Service unavailable
> ---- >8 ----
>
> I found a thread in the archives which contains a link to a Solarspeed
> page:
> http://mail.blueonyx.it/pipermail/blueonyx/2010-October/005559.html
>
> Archive.org link (as the page link in the above post is giving an error):
>
> http://web.archive.org/web/20100803225225/http://www.solarspeed.net/otrs/pub
> lic.pl?Action=PublicFAQ&CategoryID=3&ItemID=16
>
> I have everything set up as per these instructions:
> http://i.imgur.com/kFBXK.png
>
> I've removed and recreated the entire site and email accounts to no avail.
> I
> have other sites on the server set up on their own IP and they work fine.
>
> I am not, however, responsible for the external (Godaddy?) DNS
> configuration
> on this one. Is this something that can cause this problem?
>
> Any advice would be much appreciated.
>
> Regards,
>
>
>
> Dick Dolby
>
>
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>
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