[BlueOnyx:12095] Re: Off server email issue

[Chris Gebhardt - VIRTBIZ Internet]

Hi Jeffrey,

On 1/24/2013 4:30 AM, jeffrey Pellin - PX2 wrote:
> Hi,
>
> This is an ongoing issue for us too.
>
> Is there any chance in future we can have an option on the GUI to make a
> client web only, email only, or web and email. Can't believe that we are
> the only other business with web clients with off server email, and with
> email only clients that would find this feature useful.


As Ken said previously, BlueOnyx works "out of the box" to handle this 
sort of scenario.   It may just be that not everybody is clear on how to 
make it work.  Indeed, it's possible that we could make it more 
self-evident in a future GUI update.   For now, here is how you can 
config a site to use email on an external server.

1. In Site Management for the domain, click to Services, Email.
2. "Disable Email for Domain" should be UN-checked.  That's right, do 
NOT tick that box.
3. The field for "Email Server Aliases" should be BLANK.  Make sure the 
domain is not in there.
4. Click Save.

That's it as far as the email config goes.   Like Ken has said, BlueOnyx 
will now deliver mail to the domain as dictated by the MX record.

This brings up a point about the DNS, though.  Make sure that you have a 
handle on the DNS for the domain.  If the domain has DNS configured on 
the BlueOnyx server, the MX that's on the BlueOnyx DNS needs to be 
right.  If you're not using BlueOnyx for the DNS at all, you may as well 
pull all the records out.  Or at least make sure they reflect what is on 
your actual nameservers.

-- 
Chris Gebhardt
VIRTBIZ Internet Services
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