[BlueOnyx:14218] Re: Blueonyx Control panel is Not adding vsite user email information to virtusertable and access files - User unknown errors (more info)

[David Hahn]

On 1/4/2014 10:01 AM, Chris Gebhardt - VIRTBIZ Internet wrote:
> On 1/4/2014 5:36 AM, David Hahn wrote:
>> Hi all,
>> In a jam here...
>> The BO control panel quit adding and removing the
>> user information to the virtusertable and the access files. New or
>> existing users/vsites.
>>
>> Stock 5106 with spam/a/v package installed. I get 'User unknown' &
>> returned mail errors when local or
>> outside mail is delivered. Not sure if sending mail via the added users
>> is possible.
>> Example:
>>
>> in the /etc/mail/access
>> # Check the /usr/share/doc/sendmail/README.cf file for a description
>> # of the format of this file. (search for access_db in that file)
>> # The /usr/share/doc/sendmail/README.cf is part of the sendmail-doc
>> # package.
>> #
>> # by default we allow relaying from localhost...
>> Connect:localhost.localdomain           RELAY
>> Connect:localhost                       RELAY
>> Connect:127.0.0.1                       RELAY
>>
>> # Cobalt Access Section Begin
>> has a section that the vsite uses for relay (this seems to work)
>> # Cobalt Access Section End
>> ### Start Block Email for User xxx on Virtual Site: www.xxx.com ###
>> Here is where the issue begins (there is nothing for the xxx site)
>>
>> it should add something like this: (but does not)
>> ### Start Block Email for Virtual Site: www.xxx.com ###
>> www.xxx.com              ERROR:5.1.1:550 User unknown
>>
>> ### END Block Email for Virtual Site: www.xxx.com ###
>> EOF
>> _____________________________________________________
>> in the /etc/mail/virtusertable
>> the top part should have something like this in it:: (it is not added)
>> nobody at www.xxx.com       nobody
>> @.xxx.com%1 at www.xxx.com
>> @www.xxx.com     error:nouser No such user here
>> twolbdev at www.xxx.com    xxx
>> dev at www.xxx.com xxx
>> abuse at www.xxx.com        xxx
>> postmaster at www.xxx.com   xxx
>>
>> # Cobalt System Section Begin
>> (this part has nothing in it.) is this in the wrong place? should it be
>> at the top and bottom?
>> # Cobalt System Section End
>>
>> the bottom part does add: (but won't remove it upon removing it from the
>> BO control panel)
>> apache at www.xxx.com      apache
>> sys at www.xxx.com sys
>> MAILER-DAEMON at www.xxx.com       MAILER-DAEMON
>> root at www.xxx.com        root
>> nobody at www.xxx.com      nobody
>> @xxx.com        %1 at www.xxx.com
>> @www.xxx.com    error:nouser No such user here
>> useralias at www.xxx.com user
>> abuse at www.xxx.com       user
>> postmaster at www.xxx.com user
>> EOF
>> _____________________________________________________
>> What can I do to fix the BO control panel problem? Can add them to the
>> files and hash and restart sendmail?
>> or will I loose them anytime I make control panel changes. I need to get
>> any new vsite/added users email working.
>> What other files does this problem affect?
>>
> The "Cobalt System Section" doesn't bother me here.
>
> Question:  Are the problem users all in the same domain?  Or different
> domains?
>
> Maybe your server provider can have a look?
Just when adding new domains or adding user email to existing domains. 
Only part of the sendmail info gets in the
the actual files when comparing them to a working domain. I set up a 
brand new one last night and i get User unknown when testing
the email from dnsstuff.com.

Jan  3 17:17:24 fs sendmail[5395]: s03NHNwC005395: ruleset=check_rcpt, 
arg1=<postmaster at xxx.com>, relay=[23.249.168.247], reject=550 5.1.1 
<postmaster at xxxx.com>... User unknown

postmaster is a alias for xxx.com.

Thanks Chris.

-- 
Thank you
David Hahn
----
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