[BlueOnyx:17140] Re: Roundcube problem

Jeff Keller jeff at datatune.com
Thu Feb 26 11:24:49 -05 2015


I have had a similar recurring issue where the roundcube DB for a vsite disappears. 

It has happened 3 times to 2 customers. Each time I uninstall roundcube from the vsite and reinstall and it's fine. I haven't had time to dig in and troubleshoot beyond this quick fix. 

Jeff



> On Feb 26, 2015, at 7:35 AM, lewisg <lewisg at iglou.com> wrote:
> 
> 
> I was having problems with email as detailed by a earlier post on the 
> this newsgroup. Getting no reply and needing working email my partner 
> pressured me into a long postponed server upgrade. I installed 5208R on 
> a new box, did the migration using the excellent "CMU MIgrations" 
> instructions and installed the Roundcube package. When attempting to 
> login to Roundcube I get:
> 
> Connection to storage server failed.
> 
> 
> I did the Google and found the mySQL checks and performed them. On both 
> 444/webapps/webappsetupsql and 444/mysql/mysqlserver the GUI reports:
> 
> MySQL Status: MySQL connection possible with this settings.
> 
> I'm at a loss since I can't find a Roundcube log or simple 
> troubleshooting steps.
> 
> Any ideas?
> 
> 
> 
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