[BlueOnyx:21224] Re: FTP login defaultroot wrong path

[Jochen Demmer]

Hi Chris,

thanks for your response.
To me it's not really important if it's default or not. It's just
annoying that we have to explicitly remind our customers to change the
directory. Even with this hint some people fail at finding the correct
directory.

Maybe it's possible to opt out of this behaviour so you can leave the
default as is but give a switch per user so that they land into the
directory I'm wishing for.
Thank you very much.

Jochen

On 31/07/17 15:56, Chris Gebhardt - VIRTBIZ Internet wrote:
> Hi Jochen,
>
>
> On 7/31/2017 4:38 AM, Jochen Demmer wrote:
>> http://mail.blueonyx.it/pipermail/blueonyx/2009-July/001575.html
>> http://blueonyx.mail.blueonyx.narkive.com/BXui2MYr/blueonyx-01431-default-ftp-login-to-web-folder
>>
>> The other posts tell you have to use the fqdn rather than the IP. In
>> my case there is no difference if I use the IP or the hostname. The
>> problem remains the same.
>
> This is correct, and the expected behavior.  The results are not
> dependent upon the IP or hostname you access the server with.  The
> directory that you are logged into is completely dependent on the
> credentials.
>
>
>> This is nasty because the user just puts the html files into the
>> "web" directory and he keeps wondering why his website isn't working.
>> We need to tell every single customer to go into "../../../web"
>> instead. We want the user to be put into this directory by default.
>
> Yes, again this is a function of the way BlueOnyx (and BlueQuartz
> before that, and Cobalt before that) is constructed.
>
> We send instructions to every customer at signup and publish in our
> knowledgebase that the web administrator must publish to ../../../web.
> That is the correct and supported method.   We encourage users to read
> the documentation.
>
> There has been some discussion on making a change to this behavior in
> the past and IIRC there are some serious challenges.  Perhaps in the
> future it might be possible to make another directory the default, and
> have that as an option that may be toggled within the BlueOnyx GUI. 
> Of course, this must be managed very carefully because there is a
> fairly substantial existing userbase that expects to log into
> ../../../web, and if this were changed it may present some problems,
> and a lot of support calls.   Nobody wants that.
>

-- 
Jochen Demmer
System- und Netzwerkspezialist

RelAix Networks GmbH
Kackertstraße 10
52072 Aachen

Tel.:      0241 / 990001-206
Fax:       0241 / 990001-149
E-Mail:    jdemmer at relaix.net
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