[BlueOnyx:20798] Re: FW: MySQL Error

[abuse at sithost.ca]

Got it!
And I see what it is now, haha' they used our old password that's why I
couldn't figure the sonva gun out haha'

So I guess I just go to that Password Change and type that in & then type it
in again?
So in 'theory' it just updates it right?

-----Original Message-----
From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chris
Gebhardt - VIRTBIZ Internet
Sent: Tuesday, March 07, 2017 11:14 AM
To: blueonyx at mail.blueonyx.it
Subject: [BlueOnyx:20797] Re: FW: MySQL Error

Hi Sean,

On 3/7/2017 10:56 AM, abuse at sithost.ca wrote:
> Haha' sounds good.
> So am I resetting THEIR MySQL password or the root accounts?
>
> Also where would I do this in the GUI?
> I know how to do this if I can access phpmyadmin (but like I said, 
> this won't load for me)

If phpMyAdmin won't load, then this could be an issue with the root password
in MySQL / MariaDB.

When you go to Server Management > Network Services > MariaDB, look 
under MariaDB Connection Status.   If it says "MariaDB connection 
possible" then that's fine.   I would expect phpMyAdmin to load.

> I see the "Change Password" option under Server Management -> Network 
> Services -> MariaDB But that's asking for a "current password" we had 
> this server setup for us, so I sadly do not know this password :( 
> haha'

Eeek.  You may want to check in with whoever did the setup in that case. 
   Anytime we deliver dedicated BlueOnyx system, the customer always has
access to that information.

You can check CCE to see what BlueOnyx knows/thinks the current password 
is.   Do that by running /usr/sausalito/bin/cceclient

After the "200 READY" prompt, type "find MySQL" (without quotes) and then
Enter.

You will get a 104 response with OBJECT and then a number.  That number is
the MySQL entry in BlueOnyx's CCE.  Let's say the number is 35. 
You'd type "get 35" then Enter.

That will produce various information about MySQL according to CCE,
including the root password from this line:
102 DATA sql_rootpassword =

CTRL-C will quite CCEclient.

Or, if you've got hosting on this from a service provider, they should be
able to help you out with it as well in the event this is more involved than
you're comfortable with.

--
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated www.virtbiz.com | toll-free (866)
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