[BlueOnyx:22037] Login / email service bug

[Chris Gebhardt - VIRTBIZ Internet]

Good morning, all

We've seen a bug crop up in the past couple of days with various flavors 
of BlueOnyx whereby GUI logins will fail, SMTP shuts down, and there can 
be some random authentication errors as well.

The FASTEST restore path is to simply reboot the server.

Alternatively, you can restart cced, sendmail & dovecot and that USUALLY 
fixes things up.

The SMTP issue often masks as a DNS problem with stuff like this:
    ----- Transcript of session follows -----
550 5.1.2 <user at somehost.com>... Host unknown (Name server: 
mail.somehost.com.: host not found)

But DNS will resolve just fine if you try it.

Have not yet investigated fully, but since it's cropped up a few times 
Thursday & Friday I wanted to pass it along.

-- 
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ