[BlueOnyx:22487] Re: Backscatter problem

[webmaster webmaster]

How about phplist? Does a good job for me

-tim

On Tue, Nov 13, 2018, 1:17 PM Ken Hohhof <khohhof at kwom.com> wrote:

> Maybe they could afford something like Mailchimp?
>
>
>
>
>
> *From:* Blueonyx <blueonyx-bounces at mail.blueonyx.it> *On Behalf Of *Chuck
> Tetlow
> *Sent:* Tuesday, November 13, 2018 12:14 PM
> *To:* BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
> *Subject:* [BlueOnyx:22485] Re: Backscatter problem
>
>
>
> Hi Chris,
>
> You and Ken both have very good points.  And they are the exact points
> I've made to the CEO of the hosting company I support.  I've complained
> about this customer many times, as they've repeatedly gotten the hosting
> company's servers Blacklisted.  Then I'd be responsible to move them to a
> new server, or change the server's IP - so mail would start flowing again
> for other sites on the server.
>
> But the CEO won't do anything, as they are a ministry and he's already
> lost a lot of paying customers.  But then of course, when a server gets
> blacklisted or backscatter problems start affecting other sites - BlueOnyx
> and I get the blame.  And he won't listen when I say "I told you this would
> happen"!
>
> I've also suggested Constant Contact or another bulk e-mailer.  But the
> ministry doesn't want to pay $$, so I'm guessing my CEO is probably
> providing service free for a 501C3, or at least a discounted rate.
>
> As for the idea of them using a different "Reply To" address - I'll
> suggest that.  But from what I've observed - the ministry people are fairly
> computer illiterate, and it would have to be office techs going out there
> to set that up.  So it may not happen.
>
> So while I know I'd be treating symptoms, and not fixing the root of the
> problem - I'm just hoping to do the easiest/quickest patch that *I* can
> do to stop or at least slow the backscatter.  That's why I'd hoped to
> configure Sendmail to stop sending bounces to the bounces it receives.
> These errors just keep going back and forth, building up and building up.
>
>
>
> Chuck
>
>
> *---------- Original Message -----------*
> From: Chris Gebhardt - VIRTBIZ Internet <cobaltfacts at virtbiz.com>
> To: blueonyx at mail.blueonyx.it
> Sent: Tue, 13 Nov 2018 11:47:00 -0600
> Subject: [BlueOnyx:22484] Re: Backscatter problem
>
> > Hi Chuck,
> >
> > On 11/13/2018 11:22 AM, Chuck Tetlow wrote:
> > > I can and have been dumping them into a separate folder, to get them
> out
> > > of the queue - but I'd like to prevent them going there in the first
> > > [UTF-8?]place.� So I was wondering if anyone knew how to set
> Sendmail so it
> > > would NOT generate a bounce message when it can't deliver a incoming
> > > message.
> >
> > Ooof!  That would be a massive misconfiguration.   Also, you'd be
> > treating the symptom, not the problem.
> >
> > As an alternative, why not simply set the reply-to address on the mass
> > e-mail to a specific return address.  That way, bounces would go into
> > that box and someone could go through and prune out addresses from their
> > list so they won't even get attempted the next time.   Simply set that
> > as a POP account and fetch all the messages out without leaving a copy
> > on the server.
> >
> > That way your server will receive the NDRs which could be used by the
> > sender and it won't be replying to the NDRs that a box is full.
> >
> > Also, you may want to have that organization consider an alternative
> > such as using Mailman or even a 3rd party mailing list rather than
> > copy/pasting a giant list of addresses in the "To" field of an email.
> > It is, after all, 2018.
> >
> > --
> > Chris Gebhardt
> > VIRTBIZ Internet Services
> > Access, Web Hosting, Colocation, Dedicated
> > www.virtbiz.com | toll-free (866) 4 VIRTBIZ
> > _______________________________________________
> > Blueonyx mailing list
> > Blueonyx at mail.blueonyx.it
> > http://mail.blueonyx.it/mailman/listinfo/blueonyx
> *------- End of Original Message -------*
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