[BlueOnyx:23141] Letsencrypt failing

[Colin Jack]

We have a 5209R which cannot renew LE certs (timeout errors):

[Tue Aug 20 08:51:01 UTC 2019] _currentRoot='/home/.acme/'
[Tue Aug 20 08:51:01 UTC 2019] d
[Tue Aug 20 08:51:01 UTC 2019] _saved_account_key_hash is not changed, skip register account.
[Tue Aug 20 08:51:01 UTC 2019] Read key length:4096
[Tue Aug 20 08:51:01 UTC 2019] _createcsr
[Tue Aug 20 08:51:01 UTC 2019] Multi domain='DNS:www.cmt-london.co.uk,DNS:cmt-london.co.uk'
[Tue Aug 20 08:51:01 UTC 2019] Getting domain auth token for each domain
[Tue Aug 20 08:51:01 UTC 2019] d='www.cmt-london.co.uk'
[Tue Aug 20 08:51:01 UTC 2019] Getting webroot for domain='www.cmt-london.co.uk'
[Tue Aug 20 08:51:01 UTC 2019] _w='/home/.acme/'
[Tue Aug 20 08:51:01 UTC 2019] _currentRoot='/home/.acme/'
[Tue Aug 20 08:51:01 UTC 2019] Getting new-authz for domain='www.cmt-london.co.uk'
[Tue Aug 20 08:51:01 UTC 2019] _init api for server: https://acme-v01.api.letsencrypt.org/directory
[Tue Aug 20 08:51:01 UTC 2019] GET
[Tue Aug 20 08:51:01 UTC 2019] url='https://acme-v01.api.letsencrypt.org/directory'
[Tue Aug 20 08:51:01 UTC 2019] timeout=
[Tue Aug 20 08:51:01 UTC 2019] _CURL='curl -L --silent --dump-header /usr/sausalito/acme/data/http.header  -g '
[Tue Aug 20 08:54:10 UTC 2019] Please refer to https://curl.haxx.se/libcurl/c/libcurl-errors.html for error code: 7
[Tue Aug 20 08:54:10 UTC 2019] ret='7'
[Tue Aug 20 08:54:10 UTC 2019] Can not init api.
[Tue Aug 20 08:54:10 UTC 2019] Try new-authz for the 0 time.
[Tue Aug 20 08:54:10 UTC 2019] url
[Tue Aug 20 08:54:10 UTC 2019] payload='{"resource": "new-authz", "identifier": {"type": "dns", "value": "www.cmt-london.co.uk"}}'
[Tue Aug 20 08:54:10 UTC 2019] RSA key
[Tue Aug 20 08:54:10 UTC 2019] GET
[Tue Aug 20 08:54:10 UTC 2019] url='https://acme-v01.api.letsencrypt.org/directory'
[Tue Aug 20 08:54:10 UTC 2019] timeout=
[Tue Aug 20 08:54:10 UTC 2019] _CURL='curl -L --silent --dump-header /usr/sausalito/acme/data/http.header  -g '

I can ping okay:

[root at neptune letsencrypt]# ping acme-v01.api.letsencrypt.org
PING e14990.dscx.akamaiedge.net (23.2.166.229) 56(84) bytes of data.
64 bytes from a23-2-166-229.deploy.static.akamaitechnologies.com (23.2.166.229): icmp_seq=1 ttl=52 time=2.01 ms
64 bytes from a23-2-166-229.deploy.static.akamaitechnologies.com (23.2.166.229): icmp_seq=2 ttl=52 time=1.98 ms
64 bytes from a23-2-166-229.deploy.static.akamaitechnologies.com (23.2.166.229): icmp_seq=3 ttl=52 time=2.00 ms

Can anybody help?

Thanks

Colin