[BlueOnyx:23276] Re: AWStats License verification error

Greg Kuhnert gkuhnert at compassnetworks.com.au
Tue Oct 1 16:41:52 -05 2019


Team.

We investigated the issue, and found that the issue with Michael was specific to him. Newlinq is operating correctly. For me to troubleshoot your issue further I would need your ip address or serial number.

GK

> On 2 Oct 2019, at 3:10 am, Michael Stauber <mstauber at blueonyx.it> wrote:
> 
> Hi Adam,
> 
>> I (also) submitted a report via the GUI.
>> 
>> "Expiry" produces:
>> "Cannot find the NewLinQ server. Please try again later."
> 
> I didn't get your ticket either, so that's when I started looking. And
> indeed: We do have NewLinQ problems at this time. NewLinQ is up and
> running and answers to queries. But on the queries I tried against it I
> got empty or unexpected results back.
> 
> I've informed Greg and he'll be looking at it as soon as he gets to the
> office.
> 
> My apologies for the inconvenience.
> 
> -- 
> With best regards
> 
> Michael Stauber
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