[BlueOnyx:23855] Re: newly installed 5209 issues with AV-SPAM

[Larry Smith]

Michael,

  Thanks, this purchase was from our accountant
mjett at wetec.com today for the 2 items showing 
in the cart and was done as a paypal pay by card.

-- 
Larry Smith
lesmith at ecsis.net

On Wed May 20 2020 16:14, Michael Stauber wrote:
> Hi Larry,
>
> > Ok, think I might see part of the problem.
> > Went back to the blueonyx store and it still
> > shows 2 items in cart even though we did the
> > pay by card paypal option which it apparently accepted
> > but obviously did not mark it paid in the store.
>
> I just checked the store. The only client with an email address of the
> same domain as yours (ecsis.net) has no recent purchases. The last being
> from October 2019.
>
> In the shopping cart of an incomplete order there are two items:
>
> * AV-SPAM
> * RoundCubemail
>
> However, the order was never finalized and no billing attempt was made.
>
> You can also check your Paypal account and the last payment to
> compassnetworks.com.au should be from the October 2019 purchase.
>
> So please try to order again and let me know if the issue persists.