[BlueOnyx:25285] Re: awstats

[Meaulnes Legler @ MailList]

Michael, thanks for the reply

well, configuration seems all good, Vsite Usage Information is 5 years, nothing is purged, and for each day of the year there is a round 22kb «web.cache» file, like .../var/logs/2021/10/11/web.cache

nevertheless the awstats data is empty since April 2021 and — strange enough — Webalizer *does* show continuous activity...

but also Site Management > Usage Information > Web says «No data were found for activity during the period specified. You may want to try another set of dates.» (see screenshots) and the same at Usage Information > Email, I can't get data either

what am I doing wrong? anyone else having this problem?

thanks and best regards

で⊃ Meaulnes Legler
Zurich, Switzerland
+41¦0 44 260-1660

I'm on *Wire* as @meaulnes — https://get.wire.com/
/no more Whatzap and so on!/

On 03.01.22 00:55, Michael Stauber wrote:
> Hi Meaulnes,
> 
>> hi folks! a Happy New Year!
> 
> Indeed! A Happy New Year to all!
> 
>> as every year, I pull out the yearly awstats of some sites at Site
>> Management > Usage Information > AWStats > Reported Period: -Year- 2021
>> [OK]
>>
>> unfortunately, something went havoc in March or April 2021, there is no
>> data saved since then, all values are zero (see attached ss)...
>>
>> I guess that that data is gone, but I want to know what do I have to fix
>> in order to have the data for 2022, at least!
> 
> Please check under "Server Management" / "System Settings" / "Data
> Retention" and see what the configuration there is. That defines if
> logfiles are kept and for how long.
> 
> Next check in the logfile directory of the Vsite to see if there are
> logfiles for the relevant period.
> 
> On a 5210R that would be these:
> 
> /home/sites/<FQDN-of-Vsite>/var/logs
> 
> And on older BlueOnyx it would be this:
> 
> /home/sites/<FQDN-of-Vsite>/logs
> 
> There should be a folder for 2021 with subfolders for each month.
> 
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