[BlueOnyx:27330] Re: I updated NewLinQ and the BlueOnyx store listing disappeared.

[Greg Kuhnert]

Hi Hiroyuki.

Can you get me an IP and/or serial number to help me dig into it. That would be great. Send to me directly, or open at ticket at http://support.compassnetworks.com.au <http://support.compassnetworks.com.au/>

Thanks.
Greg

> On 12 Nov 2024, at 11:14 am, hiroyuki yamaguchi via Blueonyx <blueonyx at mail.blueonyx.it> wrote:
> 
> Hi all,
> 
> Yesterday I noticed that the Wordpress support I have installed on my BO server has expired.
> 
> I tried to install the newly purchased wordpress, but I noticed that NewLinQ had been updated, so I updated NewLinQ first.
> 
> Once the update was complete, things got weird.
> 
> Nothing appeared in “base/unlink”, “base/newlinqstatus”, or “base/expirydate” anymore, just like right after installing the BO server.
> 
> The software installed in “swupdate/softwareList” is displayed and can be used, so the software itself is still installed.
> 
> What should I do?
> 
> BlueOnyx5211R,NewLinQ2.3.1
> 
> Thank you.
> 
> Hiroyuki
> 
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