[BlueOnyx:03887] Re: Reset sys admin lost password

[Chuck Tetlow]

That's the whole idea behind "site admins".  Give a representative of that company/site/group "site admin" privileges - and he can change the passwords of anyone on that site. 

As the BX/system administrator - you should only get password phone calls when the site admin has lost his password (if there is only one site admin) - or those rare instances when the password change won't work.

Try to make sure each site you set up has two or three "site admins".  And then you should never get a "change password" call from that site's users.

That's one of the beauties of BQ/BX.  It distributes the load to the company/group/site.  The BX system administrator shouldn't have to worry about little things like user passwords.

Chuck

---------- Original Message -----------
From: Robert Fitzpatrick <lists at webtent.net> 
To: BlueOnyx <blueonyx at blueonyx.it> 
Sent: Sat, 06 Mar 2010 14:07:17 -0500 
Subject: [BlueOnyx:03886]  Reset sys admin lost password

> As posted earlier, our biggest email from customers is to reset their 
> passwords. This comes mainly from system admins or users who's system 
> admins tell them to contact us when they've forgotten their password. I 
> understand from Michael in that thread that there is no GUI way for 
> users to reset their lost passwords without help from a sys admin. 
> 
> http://www.mail-archive.com/blueonyx@blueonyx.it/msg01550.html 
> 
> If I were to roll my own script or find another solution, would I only 
> need to concern myself with the underlying users system password? Is 
> there no other BO place that would need the password updated in order to 
> avoid problems with the BO GUI or otherwise? 
> 
> Thanks, Robert 
> _______________________________________________ 
> Blueonyx mailing list 
> Blueonyx at blueonyx.it 
> http://www.blueonyx.it/mailman/listinfo/blueonyx 
------- End of Original Message -------
 
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