[BlueOnyx:05739] Re: 550 User unknown when sent to alias

[Bryan Parker]

On 11/9/2010 1:38 PM, Chris Gebhardt - VIRTBIZ Internet wrote:
> Bryan Parker wrote:
>>> The quickest remedy for you to try is to edit the user, remove the
>>> aliases, save, then re-input the aliases, save again, and see if that
>>> fixes things.  You might also try giving Sendmail a kick after you do
>>> that with # service sendmail restart.
>>>
>> Gave that a shot, but no go. It is still bouncing back with 550 User
>> unknown.
>> I also tried creating a new user, and aliases under the new user are
>> also not working.
>> sendmail was restarted in both cases.
> What does your email log tell you?   Watch /var/log/maillog.
>
> You might want to give a:
> # tail -f /var/log/maillog
>
> while you send to the alias to watch for the error.  (Ctrl-C will stop
> the tail).
>
It tells me exactly what the bounce says:

Nov  9 14:27:48 localhost sendmail[1708]: oA9JRlS5001708: 
<bryanpparker@**sites.com>... User unknown
Nov  9 14:27:48 localhost sendmail[1708]: oA9JRlS5001708: 
from=<bparker at sidusgroup.com>, size=744, class=0, nrcpts=0, proto=ESMTP, 
daemon=MTA, relay=mail.alwaysonline.net [66.101.192.90]

# grep bryanpparker *
virtusertable:bryanpparker at mail.**sites.com    bparker
Binary file virtusertable.db matches

bparker is an actual user, and bryanpparker is an alias.

I'm really at a loss here.

-- 
Best regards,
Bryan Parker

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