[BlueOnyx:05740] Re: 550 User unknown when sent to alias

[pm]

Bryan

Part of my 'kicking routine'  includes a forced DNS save, not from the site settings but from the The Network Services -- DNS -- Edit Primary Service. I usually edit a setting, like delete the ns1 entry and force an ' apply changes now, save.

hth


----- Original Message ----- 
From: "Bryan Parker" <bparker at sidusgroup.com>
To: "BlueOnyx General Mailing List" <blueonyx at blueonyx.it>
Sent: Tuesday, November 09, 2010 7:42 PM
Subject: [BlueOnyx:05739] Re: 550 User unknown when sent to alias


> On 11/9/2010 1:38 PM, Chris Gebhardt - VIRTBIZ Internet wrote:
>> Bryan Parker wrote:
>>>> The quickest remedy for you to try is to edit the user, remove the
>>>> aliases, save, then re-input the aliases, save again, and see if that
>>>> fixes things.  You might also try giving Sendmail a kick after you do
>>>> that with # service sendmail restart.
>>>>
>>> Gave that a shot, but no go. It is still bouncing back with 550 User
>>> unknown.
>>> I also tried creating a new user, and aliases under the new user are
>>> also not working.
>>> sendmail was restarted in both cases.
>> What does your email log tell you?   Watch /var/log/maillog.
>>
>> You might want to give a:
>> # tail -f /var/log/maillog
>>
>> while you send to the alias to watch for the error.  (Ctrl-C will stop
>> the tail).
>>
> It tells me exactly what the bounce says:
> 
> Nov  9 14:27:48 localhost sendmail[1708]: oA9JRlS5001708: 
> <bryanpparker@**sites.com>... User unknown
> Nov  9 14:27:48 localhost sendmail[1708]: oA9JRlS5001708: 
> from=<bparker at sidusgroup.com>, size=744, class=0, nrcpts=0, proto=ESMTP, 
> daemon=MTA, relay=mail.alwaysonline.net [66.101.192.90]
> 
> # grep bryanpparker *
> virtusertable:bryanpparker at mail.**sites.com    bparker
> Binary file virtusertable.db matches
> 
> bparker is an actual user, and bryanpparker is an alias.
> 
> I'm really at a loss here.
> 
> -- 
> Best regards,
> Bryan Parker
> 
> AlwaysOnline.net/RaqShaq.com - Technical Support
> http://support.alwaysonline.net
> http://support.raqshaq.com
> Sidus Group, LLC
> 
> 
> 
> _______________________________________________
> Blueonyx mailing list
> Blueonyx at blueonyx.it
> http://www.blueonyx.it/mailman/listinfo/blueonyx
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.blueonyx.it/pipermail/blueonyx/attachments/20101109/594b4aeb/attachment.html>