[BlueOnyx:05745] Re: 550 User unknown when sent to alias

[Taco Scargo]

Bryan,

Please grep for the domainname in the /etc/mail directory, e.g.:

grep mydomainname.com /etc/mail/*

See if you see the domainname in the /etc/mail/local-host-names
and if you can see a line like:

@mydomainname.com       %1 at www.mydomainname.com

also try executing:

sendmail -v -bv myalias at mydomainname.com


With regards,

Taco Scargo
taco at scargo.nl




On 9 nov 2010, at 20:42, Bryan Parker wrote:

> On 11/9/2010 1:38 PM, Chris Gebhardt - VIRTBIZ Internet wrote:
>> Bryan Parker wrote:
>>>> The quickest remedy for you to try is to edit the user, remove the
>>>> aliases, save, then re-input the aliases, save again, and see if that
>>>> fixes things.  You might also try giving Sendmail a kick after you do
>>>> that with # service sendmail restart.
>>>> 
>>> Gave that a shot, but no go. It is still bouncing back with 550 User
>>> unknown.
>>> I also tried creating a new user, and aliases under the new user are
>>> also not working.
>>> sendmail was restarted in both cases.
>> What does your email log tell you?   Watch /var/log/maillog.
>> 
>> You might want to give a:
>> # tail -f /var/log/maillog
>> 
>> while you send to the alias to watch for the error.  (Ctrl-C will stop
>> the tail).
>> 
> It tells me exactly what the bounce says:
> 
> Nov  9 14:27:48 localhost sendmail[1708]: oA9JRlS5001708: 
> <bryanpparker@**sites.com>... User unknown
> Nov  9 14:27:48 localhost sendmail[1708]: oA9JRlS5001708: 
> from=<bparker at sidusgroup.com>, size=744, class=0, nrcpts=0, proto=ESMTP, 
> daemon=MTA, relay=mail.alwaysonline.net [66.101.192.90]
> 
> # grep bryanpparker *
> virtusertable:bryanpparker at mail.**sites.com    bparker
> Binary file virtusertable.db matches
> 
> bparker is an actual user, and bryanpparker is an alias.
> 
> I'm really at a loss here.
> 
> -- 
> Best regards,
> Bryan Parker
> 
> AlwaysOnline.net/RaqShaq.com - Technical Support
> http://support.alwaysonline.net
> http://support.raqshaq.com
> Sidus Group, LLC
> 
> 
> 
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