[BlueOnyx:09857] Re: Issue with Blue Onyx 5106R

[Bill Hicks]

Michael an additional follow up, I get the same "You have not entered a 
correct username and/or password. Please try again. " if I try to access a 
websites siteadmin. It almost seems as if some user permission file is 
messed up. I can access the server via ssh with the admin and the root. I 
can access email for admin via pop3, I can access websites wordpress 
dashboards and mysql is running ok, just appears to be issue with the gui 
and the ftp. Also I do not get that error any longer in 
/var/log/admserv/adm_error

[Wed Mar 21 08:27:14 2012] [error] [client 209.2.254.220]
ServerScriptHelper.ServerScriptHelper(): Cannot authenticate to CCE (login
name: , session ID: )

Bill


> Hi Bill,
>
>> Unfortunately that didnt work.When i used that it still kicks me to the
>> "Welcome and thank you" screen. If I use it on a different server running
>> same version of Blue Onyx it works as you said it would. When I tried
>> clicking on the start button I can see it is going to loginHandler then 
>> to
>> login then back to intro.html.
>>
>> Its almost as if when I was adding the new site some config file got
>> currupted. The new site i was adding used the same ip as an existing site
>> on that server.
>
> That's fine. You can have as many sites on the same IP as you want. But 
> only
> one of the sites is then allowed to use SSL certificates.
>
> Try this:
>
> Login as "admin" by SSH and "su -" to gain root access.
>
> Then run this programm:
>
> /usr/sausalito/bin/cceclient
>
> It will reply something like this:
>
> 100 CSCP/0.80
> 200 READY
>
> Then type this inside that program and be sure to type it with the same 
> upper
> and lower cases as shown in my examples:
>
> find System
>
> It will reply something like this:
>
> 104 OBJECT 3
> 201 OK
>
> Note that it said that the object ID is 3. Yours may be different. Take a 
> look
> at the object by using the "get" command. Be sure to use the object ID 
> that
> the "find" command had reported:
>
> get 3
>
> 102 DATA productBuild = "5108R"
> 102 DATA NAMESPACE = ""
> 102 DATA productIdentity = "20110922"
> 102 DATA CLASSVER = "1.2"
> 102 DATA isRegistered = "0"
> 102 DATA CLASS = "System"
> 102 DATA gateway = "192.0.2.1"
> 102 DATA serialNumber = ""
> 102 DATA domainname = "smd.net"
> 102 DATA productName = "BlueOnyx 5107R/5108R"
> 102 DATA productBuildString = "build 20110922 for a 5108R in en_US"
> 102 DATA isLicenseAccepted = "1"
> 102 DATA OID = "3"
> 102 DATA productLanguage = "de_DE"
> 102 DATA productSerialNumber = ""
> 102 DATA console = "1"
> 102 DATA productVendor = ""
> 102 DATA dns = "&192.168.2.1&"
> 102 DATA hostname = "5108r"
> 102 DATA locales = "&en_US&da_DK&de_DE&ja_JP&"
> 201 OK
>
> What we're looking for is this setting inside the "System" object:
>
> 102 DATA isLicenseAccepted = "1"
>
> In your case it is most likely set to "0" instead of "1".
>
> So do this (and be sure to replace the object number after the "set" with 
> the
> object number that was reported to you during the "find" command:
>
> set 3  isLicenseAccepted = "1"
>
> If you typed that correctly, it will just reply back with this:
>
> 201 OK
>
> Press CTRL+C to exit cceclient. You should be able to get to the GUI now
> without seeing the "Start" page.
>
> -- 
> With best regards
>
> Michael Stauber
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