[BlueOnyx:11490] Re: OpenWebmail gdbm fatal: read error

[Richard Morgan]

----- Original Message ----- 
From: "Chris Gebhardt - VIRTBIZ Internet" <cobaltfacts at virtbiz.com>
To: "BlueOnyx General Mailing List" <blueonyx at blueonyx.it>
Sent: Thursday, October 04, 2012 9:59 PM
Subject: [BlueOnyx:11488] OpenWebmail gdbm fatal: read error


> This is a BX 5108R box running Solarspeed's OpenWebmail.
>
> Customer reported a problem this afternoon accessing OpenWebmail.   It's
> the old "Internal Server Error" business.
>
> I've ensured that the user is not over quota.
>
> Checking /var/log/httpd/error_log I see this from when I try and access
> the account:
> [Thu Oct 04 15:54:08 2012] [error] [client 208.77.151.18] gdbm fatal:
> read error
> [Thu Oct 04 15:54:08 2012] [error] [client 208.77.151.18] Premature end
> of script headers: openwebmail-main.pl
>
>
> Both of my dbm.conf files show as follows:
> dbm_ext                 .pag
> dbmopen_ext             none
> dbmopen_haslock         yes
>
> I tried to run this:
> # /home/solarspeed/openwebmail/cgi-bin/openwebmail/openwebmail-tool.pl
> --alluser --index
>
> I get this output:
> gdbm fatal: read error
>
>
> So now I'm a bit stuck.  Suggestions are welcomed.
>
> TIA!

I've seen the same problem but can't find exactly what I did to sort it... 
hope my memory is accurate.

There are a few extensions in the .openwebmail/db directory: .cache, db, 
dir, pag.  Renaming one of these then doing the rebuild seemed to do the 
trick.  Sorry, I don't know which one - I'd guess either .dir or .pag, but 
it is only a guess.

Also, whether it was related or not I don't know but running 
/home/solarspeed/openwebmail/cgi-bin/openwebmail/openwebmail-tool.pl -i 
<specific-username> rather than -a seemed different.

Wish I could help more.


>
> -- 
> Chris Gebhardt
> VIRTBIZ Internet Services
> Access, Web Hosting, Colocation, Dedicated
> www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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