[BlueOnyx:16748] Re: Serious Problems with the GUI

Michael Stauber mstauber at blueonyx.it
Tue Dec 23 03:50:50 -05 2014


Hi NETgemacht,

> I hope someone can help.

Use the support request function built into the GUI to send the login
details to us. It's under "Software Updates" / "Support". When you use
that function, make sure to tick the checkbox for "Allow Access", as
that will generate a temporary support account that expires after 7 days
(configurable).

Or send me the login details offlist. Using the built in support request
function is a lot more secure, though.

-- 
With best regards

Michael Stauber



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