[BlueOnyx:16756] Re: Automated Backup issue

[Chris Gebhardt - VIRTBIZ Internet]

On 12/26/2014 12:16 PM, Don Teague wrote:
> Purchased the Automated Backup from BlueOynx last night.
>
> When I look at the log files I'm getting a FTP error. When I run it live
> I see:
> 12:01:11 > Testing connection to [Redacted]... not ok
> 12:01:12 > Trying again in 10 minutes...
>
> However if I FTP to the same site from the same machine:
> [admin at xen-bx1 ~]$ ftp [Redacted]
> Connected to [Redacted] (x.x.x.x).
> 220 (vsFTPd 2.0.5)
> Name ([Redacted]:admin):
>
> What simple thing am I missing here?

Check the credentials.   I have seen that sometimes complex passwords 
consisting of special characters may be mishandled by web forms...

-- 
Chris Gebhardt
VIRTBIZ Internet Services
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