[BlueOnyx:16088] Re: Webmail alternative?

[Gregg K]

Sorry Michael,
I did not realize the other guy had put in a support ticket.  Didn't mean to
have you explain it more than once.  I'm going to go install it now. Thanks
for the response though..

Gregg

> -----Original Message-----
> From: blueonyx-bounces at mail.blueonyx.it [mailto:blueonyx-
> bounces at mail.blueonyx.it] On Behalf Of Michael Stauber
> Sent: Thursday, October 02, 2014 2:41 PM
> To: BlueOnyx General Mailing List
> Subject: [BlueOnyx:16086] Re: Webmail alternative?
> 
> Hi Gregg,
> 
> > Ok, we just purchased the roundcube, and linked it to the server, and
> > now it shows up in the expiry report with todays date on it L Meaning
> > we can't install it.
> 
> Do I really have the same question three times? Once by email, once by
> support ticket and once here?
> 
> Here is what you purchased:
> 
> > *RoundCubemail* */Options:/* Current version, No updates.
> > Forum support only
> 
> As you can see, it says:
> 
> Current version, No updates. Forum support only
> 
> For all software you have the option to buy it without updates, or with
> 30 days of updates or with one year of updates.
> 
> So the availability of *updates* totally depends on these options.
> 
> When software is out of the window in which updates are available to
> you, it shows as expired.
> 
> BUT: You are still able to install the version you purchased or the
> latest version that was available fore the software exited the period in
> which updates were available. AND: The software (as is) continues to
> work for you.
> 
> When software shows as expired you're just not getting any later
> versions of it than the ones that were available to you upon purchase or
> on the day that the availability of updates expired for you.
> 
> You can of course buy one year of updates as option at a later time.
> Which will be added on top of the expiry date of your prior purchase.
> 
> You can still install the package. Just install the WebApp installer
> first and then RoundCube.
> 
> --
> With best regards
> 
> Michael Stauber
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