[BlueOnyx:18177] Re: BlueOnyx Shop problem

[Greg Kuhnert]

Hi Michael.


> On 19 Aug 2015, at 3:09 am, Michael Aronoff <maronoff at gmail.com> wrote:
> 
> Yes, I was able to make the purchase on my cell phone but I am still blocked from getting to the shop.bluonyx.it <http://shop.bluonyx.it/> from my IP address 99.89.53.157

I found the root cause of this. There was a hit on a custom dfix rule for something that looked like a osticket spambot. This is our first time where this rule triggered on a human to my knowledge. The rule has been running for a couple of years, with this problem happening for the first time just now.

I will get your IP unblocked shortly.

GK

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