[BlueOnyx:18188] Software Updates

[Tom]

At 9:23PM I received this message from admin on my server:
Software Updates was unable to retrieve a list of packages from the S
Software Updates server located at newlinq.blueonyx.it. Please check to m
make sure that newlinq.blueonyx.it is a valid Software Updates server and t
that you can query it from your web browser.
So I checked the NewLinQ - Connection Status and it fails.
The message I receive is:

Cannot find the NewLinQ server. Please try again later.
NewLinQ - Connection Status 
Please contact BlueOnyx support to request a manual server resync.
Thanks
Tom