[BlueOnyx:16863] Re: DNS Admin - what am I missing?

[Chris Gebhardt - VIRTBIZ Internet]

Hi Colin,

On 1/16/2015 3:27 AM, Colin Jack wrote:
> We have a client who wants to be able to manage their DNS themselves.
> We have their DNS on a dedicated DNS server - 5208R
> They have two domains registered in DNS
>
> I have created a vsite for the primary domain (with the 2nd domain as an alias)
> Created a user and given them DNS admin rights but that doesn't work
> Gave the user admin rights for the vsite (which I didn't want) and can administer the first domain but not the second
>
> Suggestions please - am I going in the right direction or is there a better way to do this?

Have you verified that the domains are config'd for management within 
the vsite?

Go to Site Management > {vsite in question} > Services > DNS.  Make sure 
you have the domains you want the client to manage in the "Available 
Domain Names" box.   To do so, click on the + to the right of the 
domain(s) in the right-hand box to move it to the left-hand box and then 
click "Save".

-- 
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ