[BlueOnyx:19579] Re: Roundcube errors

[Larry Smith]

As silly as this sounds, check your hosts file (/etc/hosts)
and make sure all the names and IP addresses are correct.

-- 
Larry Smith
lesmith at ecsis.net

On Mon May 16 2016 15:01, Chuck Tetlow wrote:
>  I hadn't actually tried to read e-mail from the command-line Dudi, since
> the problem was just logging into Roundcube.
>
> But I just turned off forwarding for that test account, and tested it.  I
> send a message to that account address, and was able to log in from the
> command-line and read the message.  So everything appears to be working
> with the system, except Roundcube.
>
> Yes, I'd already checked port 143 for IMAP.  Port 993 is not open since I
> did not enable SSL-IMAP.
>
> Thanks again for the suggestions Dudi.
>
>
> Chuck
>
>
>
> ---------- Original Message -----------
>  From: Dudi Goldenberg <dudi at kolcore.com>
>  To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
>  Sent: Mon, 16 May 2016 19:34:23 +0000
>  Subject: [BlueOnyx:19577] Re: Roundcube errors
>
> > Can you actually read mail?
> >  
> > Besides [UTF-8?]– Roundcube uses IMAP not POP3, see if ports 143 & 993
> > are active. 
> > D.
> >  
> >
> > From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of
> > Chuck Tetlow Sent: Monday, May 16, 2016 21:50
> > To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
> > Subject: [BlueOnyx:19576] Re: Roundcube errors
> >  
> > Thanks for the suggestion Dudi. 
> >
> > I'd already checked Dovecot, but just checked it again.  From the
> > command-line, I can telnet to port 110 and successfully log in.  So I'm
> > pretty sure Dovecot is OK.
> >
> > Chuck
> >
> >
> > ---------- Original Message -----------
> > From: Dudi Goldenberg <dudi at kolcore.com>
> > To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
> > Sent: Mon, 16 May 2016 18:39:17 +0000
> > Subject: [BlueOnyx:19575] Re: Roundcube errors
> >
> > > There is a problem with dovecot.
> > >  
> > > Verify that dovecot is operational, this will solve your Roundcube
> > > issue. 
> > > D.
> > >  
> > >
> > > From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of
> > > Chuck Tetlow Sent: Monday, May 16, 2016 21:27
> > > To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
> > > Subject: [BlueOnyx:19574] Re: Roundcube errors
> > >  
> > > UPDATE!
> > >
> > > Another server reboot, and I was able to reinstall the Roundcube
> > > application to that website.  BUT!  I still can't log into Roundcube. 
> > > I still get the error "Connection to storage server failed".
> > >
> > > Anyone have any ideas?
> > >
> > > Chuck
> > >
> > >
> > >
> > > ---------- Original Message -----------
> > > From: "Chuck Tetlow" <chuck at tetlow.net>
> > > To: "BlueOnyx Mail List" <blueonyx at blueonyx.it>
> > > Sent: Mon, 16 May 2016 13:15:41 -0500
> > > Subject: [BlueOnyx:19572] Roundcube errors
> > >
> > > > Hello BX experts,
> > > >
> > > > Friday, I started migrating domains to our new 5209R server - already
> > > > installed with DFix and Roundcube.  Everything seemed to be working
> > > > fine after a dozen sites were cmuExported and cmuImported.
> > > >
> > > > But this morning, users are complaining about not able to log into
> > > > Roundcube.  I confirmed it using my own test account on the domain. 
> > > > Nothing worked - I kept getting the error "Connection to storage
> > > > server failed". 
> > > >
> > > > First I remembered a e-mail about some Yum updates yesterday - so I
> > > > rebooted the server.  No luck.  I turned off and back on all e-mail
> > > > services on the server - again no luck.
> > > >
> > > > I searched the maillist archives, and found things to check.  I was
> > > > able to confirm the database for that site's Roundcube did exist, and
> > > > was even able to see the entries in the "users" table in that
> > > > database.  Ok, that's not it.  Then I read that someone had the same
> > > > problem happen repeatedly.  He advised he would fix it each time by
> > > > uninstalling the Roundcube application from a website, and then
> > > > reinstalling it.  So I tried that - uninstalled the Roundcube
> > > > application in the "Web" and "Web-applications" menu.
> > > >
> > > > Unfortunately, now I can't reinstall it.  Each time I click the
> > > > install button, a page comes up describing Roundcube and where it
> > > > will be installed, along with a warning about choosing your directory
> > > > carefully.  BUT!  There is no install button on that page, just a
> > > > CANCEL button.  So I can't reinstall the web application to this
> > > > website.
> > > >
> > > > Does anyone know what I'm missing?  Why can I see the Roundcube
> > > > install button and data base - but not install the application?
> > > >
> > > > Thanks for any help!
> > > >
> > > > Chuck
> > >
> > > ------- End of Original Message -------
> >
> > ------- End of Original Message -------
>
> ------- End of Original Message -------