[BlueOnyx:19580] Re: Roundcube errors

[Dudi Goldenberg]

This is weird.

I’d go through dovecot logs, usually /var/log/maillog on a BO system, if not, ‘doveadm log find’ will tell you were the logs are.

The problem is Roundcube <-> IMAP connection, so reading mail using POP3 is no indication.

Regards,

Dudi

From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chuck Tetlow
Sent: Monday, May 16, 2016 23:01
To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
Subject: [BlueOnyx:19578] Re: Roundcube errors

I hadn't actually tried to read e-mail from the command-line Dudi, since the problem was just logging into Roundcube.

But I just turned off forwarding for that test account, and tested it.  I send a message to that account address, and was able to log in from the command-line and read the message.  So everything appears to be working with the system, except Roundcube.

Yes, I'd already checked port 143 for IMAP.  Port 993 is not open since I did not enable SSL-IMAP.

Thanks again for the suggestions Dudi.


Chuck



---------- Original Message -----------
From: Dudi Goldenberg <dudi at kolcore.com<mailto:dudi at kolcore.com>>
To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it<mailto:blueonyx at mail.blueonyx.it>>
Sent: Mon, 16 May 2016 19:34:23 +0000
Subject: [BlueOnyx:19577] Re: Roundcube errors

> Can you actually read mail?
>
> Besides [UTF-8?]– Roundcube uses IMAP not POP3, see if ports 143 & 993 are active.
>
> D.
>
>
> From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chuck Tetlow
> Sent: Monday, May 16, 2016 21:50
> To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it<mailto:blueonyx at mail.blueonyx.it>>
> Subject: [BlueOnyx:19576] Re: Roundcube errors
>
> Thanks for the suggestion Dudi.
>
> I'd already checked Dovecot, but just checked it again.  From the command-line, I can telnet to port 110 and successfully log in.  So I'm pretty sure Dovecot is OK.
>
> Chuck
>
>
> ---------- Original Message -----------
> From: Dudi Goldenberg <dudi at kolcore.com<mailto:dudi at kolcore.com>>
> To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it<mailto:blueonyx at mail.blueonyx.it>>
> Sent: Mon, 16 May 2016 18:39:17 +0000
> Subject: [BlueOnyx:19575] Re: Roundcube errors
>
> > There is a problem with dovecot.
> >
> > Verify that dovecot is operational, this will solve your Roundcube issue.
> >
> > D.
> >
> >
> > From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chuck Tetlow
> > Sent: Monday, May 16, 2016 21:27
> > To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it<mailto:blueonyx at mail.blueonyx.it>>
> > Subject: [BlueOnyx:19574] Re: Roundcube errors
> >
> > UPDATE!
> >
> > Another server reboot, and I was able to reinstall the Roundcube application to that website.  BUT!  I still can't log into Roundcube.  I still get the error "Connection to storage server failed".
> >
> > Anyone have any ideas?
> >
> > Chuck
> >
> >
> >
> > ---------- Original Message -----------
> > From: "Chuck Tetlow" <chuck at tetlow.net<mailto:chuck at tetlow.net>>
> > To: "BlueOnyx Mail List" <blueonyx at blueonyx.it<mailto:blueonyx at blueonyx.it>>
> > Sent: Mon, 16 May 2016 13:15:41 -0500
> > Subject: [BlueOnyx:19572] Roundcube errors
> >
> > > Hello BX experts,
> > >
> > > Friday, I started migrating domains to our new 5209R server - already installed with DFix and Roundcube.  Everything seemed to be working fine after a dozen sites were cmuExported and cmuImported.
> > >
> > > But this morning, users are complaining about not able to log into Roundcube.  I confirmed it using my own test account on the domain.  Nothing worked - I kept getting the error "Connection to storage server failed".
> > >
> > > First I remembered a e-mail about some Yum updates yesterday - so I rebooted the server.  No luck.  I turned off and back on all e-mail services on the server - again no luck.
> > >
> > > I searched the maillist archives, and found things to check.  I was able to confirm the database for that site's Roundcube did exist, and was even able to see the entries in the "users" table in that database.  Ok, that's not it.  Then I read that someone had the same problem happen repeatedly.  He advised he would fix it each time by uninstalling the Roundcube application from a website, and then reinstalling it.  So I tried that - uninstalled the Roundcube application in the "Web" and "Web-applications" menu.
> > >
> > > Unfortunately, now I can't reinstall it.  Each time I click the install button, a page comes up describing Roundcube and where it will be installed, along with a warning about choosing your directory carefully.  BUT!  There is no install button on that page, just a CANCEL button.  So I can't reinstall the web application to this website.
> > >
> > > Does anyone know what I'm missing?  Why can I see the Roundcube install button and data base - but not install the application?
> > >
> > > Thanks for any help!
> > >
> > > Chuck
> > ------- End of Original Message -------
> ------- End of Original Message -------
------- End of Original Message -------
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