[BlueOnyx:21982] Re: 5209R - Issue deleting sites

[Dirk Estenfeld]

Hello Michael,

I have no idea what I did change.
But the destroy command is working now.
The site gets destroyed without a timeout.

Best regrads,
Dirk

blackpoint GmbH - Friedberger Straße 106b - 61118 Bad Vilbel




Von: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] Im Auftrag von Dirk Estenfeld
Gesendet: Donnerstag, 26. April 2018 12:00
An: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
Betreff: [BlueOnyx:21981] Re: 5209R - Issue deleting sites


Hello Michael,



I did kill /rehash / restart the processes.

I did try to delete a site via the shell.

But unfortunately same effect here.


[root at server2 ~]# /usr/sausalito/sbin/vsite_destroy.pl site77



Stays and will not end what I can see in /var/log/messages are this messages running throught the log over and over again:



After I killed all this processes manually:

11261 ?        S      0:00 bin/pperl handlers/base/network/change_route.pl

11264 ?        S      0:00 pperld /usr/sausalito/handlers/base/network/change_route.pl

11277 ?        S      0:00 /bin/bash /etc/sysconfig/network-scripts/ifup-post ifcfg-eth0

11485 ?        S      0:00 /bin/bash /etc/sysconfig/network-scripts/ifup-post ifcfg-eth0 boot

11615 ?        S      0:00 /usr/bin/perl -I/usr/sausalito/perl -I. /usr/sausalito/handlers/base/network/change_route.pl -c

11618 ?        S      0:00 /usr/bin/perl -I/usr/sausalito/perl -I. /usr/sausalito/handlers/base/network/change_route.pl -c





/usr/sausalito/sbin/vsite_destroy.pl did end. Site is deleted.



I did send you the output in the /var/log/messages for my vsite_destroy attempt.

Best regards,

Dirk





---



blackpoint GmbH - Friedberger Straße 106b - 61118 Bad Vilbel





-----Ursprüngliche Nachricht-----
Von: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] Im Auftrag von Michael Stauber
Gesendet: Mittwoch, 25. April 2018 23:11
An: blueonyx at mail.blueonyx.it<mailto:blueonyx at mail.blueonyx.it>
Betreff: [BlueOnyx:21979] Re: 5209R - Issue deleting sites



Hi Dirk,



> a customer is trying to delete sites. The process is deleting users, , deleting sites.

> Then it hangs. After 20 mins he get a timout.



Weird.



> At shell level you can see

>

> 4236 ?        S      0:00 /usr/bin/perl -I/usr/sausalito/perl /usr/sausalito/sbin/vsite_destroy.pl site67 /vsite/vsiteList



Yes. So far that's normal.



> As far as I know Michael did change something for the ip route settings (is this live?) maybe we see a side effect here?



Yes, this is life and these updates have been published on Sunday. It

has no effect on this, though. change_route.pl runs practically on

almost any Vsite related transaction.



> Please help what I can do that the customer I able to delete sites again.



First off get rid of all the stuck handlers. Kill them off selectively

or with brute force:



killall -9 perl

killall -9 cced

/usr/sausalito/sbin/cced.init rehash

swatch



Then try to delete the Vsite again. Either via the GUI or directly from

the shell via this command:



/usr/sausalito/sbin/vsite_destroy.pl site67



Check /var/log/messages for anything odd that pops up.



--

With best regards



Michael Stauber

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