[BlueOnyx:21782] Re: Can't re-install roundcube (Solarspeed webapp)

[Colin Jack]

Thanks Michael,

> Hi Colin,
> 
> > Uninstalled using the webapp installer but now when I try to install
> > it again I get no install button on the webapplication installer page
> > - just a cancel button on the bottom.
> 
> This may have glitched out because NewLinQ is in a bend over your servers
> serialnumber.
> 
> Please do this:
> 
> Check that you have the latest NewLinQ PKG installed. There was an update
> recently. If (or once) this is installed, restart CCEd to make sure the
> serialnumber is created or updated:
> 
> /usr/sausalito/sbin/cced.init restart

NewLinq is up to date.
Restarted cced.init. 

> Then in the GUI under "Software Updates" / "BlueOnyx Shop" see under
> "Status Check" and "Expiry Report" that all is well. This also checks your
> connection with NewLinQ and does the license verification.

Status just show 'status-ip' ☹
Expiry - 'No items linked ...'

DNS is okay

> If that reported no problems the "Save" button in the WebApp installer should
> appear.
> 
> If it doesn't, then please submit a support ticket via the GUI and make sure to
> tick the checkbox "Allow Access" and I'll sort it out for you.

Thanks - am doing that now.

Regards

Colin