[BlueOnyx:26211] Re: Serverload message and info about processes - fixed

[Michael Stauber]

Hi Dirk,

> The customer notes that the complete information about a process in the list
> is not available in the email and is cut off on the right. Do you have a way
> to display the complete information about the prozess in the ps aux sent in
> the email?


I looked into it today and fixed it. Updated "swatch" RPMs are now 
available for the following platforms:

BlueOnyx 5211R
BlueOnyx 5210R
BlueOnyx 5209R
Aventurin{e} 6109R

I tried switching to other Perl modules for sending AM emails (instead 
of using MIME::Lite), but the few more modern ones I tried all had their 
own issues as well. Nothing major as far as UTF-8 (and possible 
attachments) goes, though. But the main reason for switching to another 
(more modern) emailing library would have been the ability to mail AM 
reports in Japanese. However: That worked equally bad in the other 
libraries as well.

So I continued to use MIME::Lite in the end. It also removes the 
necessity to build additional RPMs for four different platforms, as they 
all already have our MIME::Lite RPM installed.

The updated swatch has two main differences:

Before we used this command to get the "top" data:

top -b -n 1 -o %CPU

That cuts off lines (in our case) after 99 characters. But with the -w 
flag we can adjust that and the maximum supported value is 512 
characters. And the -c shows the full commands of processes, which is 
what we actually want for full verbosity and which we can now use as we 
get the longest possible lines.

top -b -w 512 -n 1 -c -o %CPU

So we're using that now.

The second change: If an AM email has a "top" report included, we show 
it inline in the email body, but also attach it as a plain text 
attachment to the email. This is for easier handling in case an email 
client has issues with our then long lines in the body.

I think that should solve the issue nicely.

-- 
With best regards

Michael Stauber