[BlueOnyx:27157] Re: IMAP with Outllok

Taco Scargo taco at blueonyx.nl
Fri Aug 9 09:37:09 -05 2024


Hi Larry,

That is an interesting suggestion, I will have a look at it on my sandbox.
But this would likely cause e-mail sending problems….

Michael, did you ever look at the serverside“autoconfiguration” script possibility?

Thanks,

Taco

> On 9 Aug 2024, at 15:06, Larry Smith via Blueonyx <blueonyx at mail.blueonyx.it> wrote:
> 
> Stephan,
> 
>   I believe you can edit the /etc/dovecot/conf.d/10-auth.conf and 
> change the:
> #auth_username_format = %Lu to read 
> auth_username_format = %n
> Make sure you remove the comment (#) character from the
> beginning.  Then restart dovecot and it will remove the domain
> from the email address given for authentication.
> 
> -- 
> Larry Smith
> lesmith at ecsis.net
> 
> On Fri August 9 2024 03:43, Stephan Notter via Blueonyx wrote:
>> Hello everybody
>> 
>> For a few days now, there have been a lot of customer inquiries about
>> problems using a IMAP BlueOnyx account with Outlook. The reason is that the
>> "new Outlook" is preinstalled as standard on the new devices.
>> 
>> As of Outlook 2019, it is no longer so easy to connect an IMAP account with
>> BlueOnyx because Outlook uses the email address as username. Even when
>> Outlook 2019 was first used, it was not possible to specify a BlueOnxy IMAP
>> account directly. By going through Manage Profiles, you could enter a
>> username in IMAP and add the mailbox to Outlook in this way.
>> 
>> I have no found this option in the "new Outlook". There is a way to enter a
>> username, but this is only used for sending.
>> 
>> I ask customers to switch from the "new Outlook" to Classic/Legacy mode.
>> Most customers are overwhelmed by this and this function for switching is
>> not always in the same place.
>> 
>> takes a lot of time and nerves to calm the users down.
>> 
>> Does anyone else have this problem and perhaps has a simple solution?
>> 
>> Best regards
>> 
>> Stephan
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