[BlueOnyx:27156] Re: IMAP with Outllok

[Larry Smith]

Stephan,

   I believe you can edit the /etc/dovecot/conf.d/10-auth.conf and 
change the:
#auth_username_format = %Lu to read 
auth_username_format = %n
Make sure you remove the comment (#) character from the
beginning.  Then restart dovecot and it will remove the domain
from the email address given for authentication.

-- 
Larry Smith
lesmith at ecsis.net

On Fri August 9 2024 03:43, Stephan Notter via Blueonyx wrote:
> Hello everybody
>
> For a few days now, there have been a lot of customer inquiries about
> problems using a IMAP BlueOnyx account with Outlook. The reason is that the
> "new Outlook" is preinstalled as standard on the new devices.
>
> As of Outlook 2019, it is no longer so easy to connect an IMAP account with
> BlueOnyx because Outlook uses the email address as username. Even when
> Outlook 2019 was first used, it was not possible to specify a BlueOnxy IMAP
> account directly. By going through Manage Profiles, you could enter a
> username in IMAP and add the mailbox to Outlook in this way.
>
> I have no found this option in the "new Outlook". There is a way to enter a
> username, but this is only used for sending.
>
> I ask customers to switch from the "new Outlook" to Classic/Legacy mode.
> Most customers are overwhelmed by this and this function for switching is
> not always in the same place.
>
> takes a lot of time and nerves to calm the users down.
>
> Does anyone else have this problem and perhaps has a simple solution?
>
> Best regards
>
> Stephan