[BlueOnyx:26695] Re: Error creating - adding or changing any user

[Richard Owen]

Additional error info added


On 8 Jan 2024, at 11:00, Richard Owen via Blueonyx <blueonyx at mail.blueonyx.it> wrote:

Good Morning,

We are not able to make any changes to users action tried,  such as create, edit, and delete for any user from any of our virtual sites. This is on a  5209r.

The error received is:
---------------------------------

A PHP Error was encountered

Severity: Notice

Message: Undefined index: user_volume_limit

Filename: modify.User/TrafficEmail.php

Line Number: 236
A PHP Error was encountered

Severity: Notice

Message: Undefined index: geo_enforce_limits

Filename: modify.User/TrafficEmail.php

Line Number: 237
A PHP Error was encountered

Severity: Warning

Message: Cannot modify header information - headers already sent by (output started at /usr/sausalito/ui/chorizo/ci/system/core/Exceptions.php:186)

Filename: libraries/Session.php

Line Number: 689
A PHP Error was encountered

Severity: Warning

Message: Cannot modify header information - headers already sent by (output started at /usr/sausalito/ui/chorizo/ci/system/core/Exceptions.php:186)

Filename: libraries/Session.php

—————
And on the user page we get the error banner - "An error occurred while attempting to update the MYSQL database with he desired settings - Please try again.”


Would anyone able to help on this one please.

Just to add some more information.

Additional error information from log ( this was test user creation)

8 11:49:12 name.name.co.uk cced(smd)[29490]: client 7:[49:21018]: CREATE  "User" "fullName" "=" "richardowen23" "ftpDisabled" "=" "0" "capLevels" "=" "" "sortName" "=" "" "emailDisabled" "=" "0" "volume" "=" "/home" "description" "=" "" "name" "=" "richardowen23" "password" "=" xxx "stylePreference" "=" "BlueOnyx" "site" "=" "site11" "enabled" "=" "1" "localePreference" "=" "browser"
Jan 08 11:49:13 name.name.co.uk cced(smd)[29497]: client [0:29496] has admin rights
Jan 08 11:49:13 name.name.co.uk cced(smd)[29498]: client [0:29496] has admin rights
Jan 08 11:49:13 name.name.co.uk useradd[29499]: new user: name=richardowen23, UID=1141, GID=1011, home=/home/.sites/90/site11/.users/118/richardowen23, shell=/bin/bash
Jan 08 11:49:20 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/user/handle_user.pl: SET  100 crypt_password = xxxxxx. md5_password = "xxxxxxxxxxxxx@
Jan 08 11:49:20 name.name.co.uk usermod[29522]: change user 'richardowen23' password
Jan 08 11:49:27 name.name.co.uk gpasswd[29536]: members of group wheel set by root to admin,alter-admin
Jan 08 11:49:27 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/user/handle_user.pl: SET succeeded
Jan 08 11:49:27 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/user/updateCapabilities.pl: SET  100 capabilities = ""
Jan 08 11:49:27 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/user/updateCapabilities.pl: SET succeeded
Jan 08 11:49:27 name.name.co.uk gpasswd[29548]: members of group wheel set by root to admin,alter-admin
Jan 08 11:49:27 name.name.co.uk usermod[29562]: change user 'richardowen23' shell from '/bin/bash' to '/bin/badsh'
Jan 08 11:49:28 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/ftp/user_ftp_access.pl: SET  100 ftpDisabled = 0
Jan 08 11:49:28 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/ftp/user_ftp_access.pl: SET succeeded
Jan 08 11:49:29 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/user/reserve_email.pl: CREATE  EmailAlias fqdn = "www.ttttxxxxxx.co.uk" site = site11 action = richardowen23 alias = richardowen23
Jan 08 11:49:31 name.name.co.uk sendmail[29606]: alias database /etc/mail/aliases rebuilt by root
Jan 08 11:49:31 name.name.co.uk sendmail[29606]: /etc/mail/aliases: 74 aliases, longest 11 bytes, 755 bytes total
Jan 08 11:49:32 name.name.co.uk sendmail[29606]: alias database /etc/mail/aliases.mailman rebuilt by root
Jan 08 11:49:32 name.name.co.uk sendmail[29606]: /etc/mail/aliases.mailman: 20 aliases, longest 59 bytes, 1364 bytes total
Jan 08 11:49:34 name.name.co.uk sendmail[29612]: alias database /etc/mail/aliases rebuilt by root
Jan 08 11:49:34 name.name.co.uk sendmail[29612]: /etc/mail/aliases: 74 aliases, longest 11 bytes, 755 bytes total
Jan 08 11:49:35 name.name.co.uk sendmail[29612]: alias database /etc/mail/aliases.mailman rebuilt by root
Jan 08 11:49:35 name.name.co.uk sendmail[29612]: /etc/mail/aliases.mailman: 20 aliases, longest 59 bytes, 1364 bytes total
Jan 08 11:49:36 name.name.co.uk cced(smd)[29490]: handler handlers/base/email/mapmaker.pl failed
Jan 08 11:49:36 name.name.co.uk cced(smd)[29490]: client 7:handlers/base/user/reserve_email.pl: CREATE failed
Jan 08 11:49:36 name.name.co.uk cced(smd)[29490]: handler handlers/base/user/reserve_email.pl failed
Jan 08 11:49:36 name.name.co.uk groupmod[29632]: group changed in /etc/group (group wheel/10)
Jan 08 11:49:36 name.name.co.uk groupmod[29637]: group changed in /etc/group (group wheel/10)
Jan 08 11:49:37 name.name.co.uk userdel[29664]: delete user 'richardowen23'
Jan 08 11:49:43 name.name.co.uk cced(smd)[29490]: client 7:[49:21018]: CREATE failed

kind regards
Richard
______________________________
Richard Owen






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