[BlueOnyx:27288] Re: Email Server Map File Error

Michael Stauber mstauber at blueonyx.it
Thu Oct 17 12:03:54 -05 2024


Hi Richard,

> Getting user unknowns for long established email accounts plus getting 
> the messages below when I try and create a new account.
> 
> Sorry, an error occurred while trying to create an email server map 
> file. If mail server configuration files were removed or manually 
> modified, please restore the original versions and try again.
> 
> A user account could not be created because of a system error.

This sounds like there is an error on one (or more) or these three files 
on your server:

/etc/mail/access
/etc/mail/aliases
/etc/mail/virtusertable

Run "newaliases" as root. That will parse /etc/mail/aliases to create an 
updated /etc/mail/aliases.db and will report any errors that this file 
might have.

For the other two run this:

makemap hash /etc/mail/virtusertable.db < /etc/mail/virtusertable

makemap hash /etc/mail/access.db < /etc/mail/access

Likewise they will report errors if the input file (the one w/o *.db) 
has errors in it.

See what errors it reports and fix or remove the affected lines.

If that doesn't help, then please file a "Support Request" via the GUI 
and I'll take a look.

-- 
With best regards

Michael Stauber


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