[BlueOnyx:27290] Re: Email Server Map File Error

Richard Sidlin richard at helpinternet.co.uk
Thu Oct 17 14:45:46 -05 2024


> 
> Hi Richard,
> 
> > Getting user unknowns for long established email accounts plus getting
> > the messages below when I try and create a new account.
> >
> > Sorry, an error occurred while trying to create an email server map
> > file. If mail server configuration files were removed or manually
> > modified, please restore the original versions and try again.
> >
> > A user account could not be created because of a system error.
> 
> This sounds like there is an error on one (or more) or these three files on your
> server:
> 
> /etc/mail/access
> /etc/mail/aliases
> /etc/mail/virtusertable
> 
> Run "newaliases" as root. That will parse /etc/mail/aliases to create an
> updated /etc/mail/aliases.db and will report any errors that this file might
> have.
> 
> For the other two run this:
> 
> makemap hash /etc/mail/virtusertable.db < /etc/mail/virtusertable
> 
> makemap hash /etc/mail/access.db < /etc/mail/access
> 
> Likewise they will report errors if the input file (the one w/o *.db) has errors in
> it.
> 
> See what errors it reports and fix or remove the affected lines.
> 
> If that doesn't help, then please file a "Support Request" via the GUI and I'll
> take a look.
> 
> --
> With best regards
> 
> Michael Stauber

Very many thanks Michael. All fixed.



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