[BlueOnyx:02909] Re: Question regarding aliases / usernames (i.e. sales, info, marketing)

Wed Nov 18 03:09:33 -05 2009

Would you mind setting up a user named marketing or info or sales under
any site, and see if you can send mail to marketing at thatsite.com or
sales@ whatever the account is named ? Those names as aliases work fine,
but not as account/login names!
If you can confirm my findings, a bug report would be due...if not all
my BlueOnyxes are borked for some reason. I'll probably do a new install
onto a vm today to see if a brand new vanilla install exposes this
behaviour too.

My subject was misleading regarding aliases - its about usernames
colliding with system aliases. I think my problem is either that all my
5 BlueOnyx installs are different than anybodies else or that nobody yet
tried to use a username like info, support, marketing or sales.

Yes I know that you can have a username just once per server, what I am
trying to say is that you can't use info, sales, marketing, support etc.
as usernames at all, because they wont be able to receive mail, because
mail will always end up in admins mailbox due to the aliases that are
only present in BlueOnyx, not in BlueQuartz and not in any of the
Cobalts I ever had.

So the solution was pretty simple for me, comment five lines in the
/etc/mail/aliases && newaliases and it works as desired and intended,
even for the user sales in that site. IMHO those newly introduced
aliases do not serve any purpose as I see it, its not like any RFC needs
you to have a sales account as with postmaster or such...

Thanks for your help so far.

Christoph

Jimmy Gross wrote:
> I set them up as aliases.
>
> How many servers were you migrating to your BO box?
>
> What error do you get in the GUI (bottom of screen) when you try to create
> these users?
>
> Also, keep in mind that you can only have one unique user name per server.
> For example, if you have 20 virtual hosts, you can only have one user named
> "sales", one user named "jimmy", etc. on the server (This is not by domain
> but by server. So, if you want two users named "sales" it is not going to
> happen. You can name one "sales" and the other "sales1" and then alias it as
> "sales". But, you cannot have two users with the same user name. User names
> are server unique. Aliases are domain unique. So each domain can have an
> alias "sales" but only one of them can have a user "sales".
>
> If you look at your cmu.log file from when you migrated them over it will
> tell you want happened to each user when it was imported (ie. an extra digit
> added to the user name, the user not copied, etc.).
>
> jimmy
>
> -----Original Message-----
> From: Christoph Schneeberger [mailto:cschnee at box.telemedia.ch]
> Sent: Tuesday, November 17, 2009 12:11 PM
> To: Jimmy Gross
> Cc: BlueOnyx General Mailing List
> Subject: Re: [BlueOnyx:02893] Re: Question regarding aliases / usernames
> (i.e. sales, info, marketing)
>
>
> Did you create an account named info, marketing, support or sales or did
> you just add the aliases ?
>
> Christoph
>
> Jimmy Gross wrote:
>   
>> support may be reserved but sales, info, and marketing are not. I just
>> tested me email with those three and they work fine. I have mine set up as
>> alias accounts and my user account.
>>
>> jimmy
>>
>> -----Original Message-----
>> From: blueonyx-bounces at blueonyx.it
>> [mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Christoph Schneeberger
>> Sent: Tuesday, November 17, 2009 11:42 AM
>> To: BlueOnyx General Mailing List
>> Subject: [BlueOnyx:02893] Re: Question regarding aliases / usernames
>> (i.e. sales, info, marketing)
>>
>>
>> Hello Jimmy,
>>
>> Thanks for your reply, I may have been a bit confusing in my statements
>> I realize. I have no two sales users on the same server, I just found
>> out that BlueOnyx allows to create a user named i.e. marketing or sales
>> or support and that user will never receive mail. At least that's how
>> interpret my findings. Therefor I think BO should not
>> allow you to create users named marketing, support, info and all others
>> mentioned in /etc/mail/aliases because those users will never receive
>> mail if Im reading the sendmail config the right way.
>>
>> I reproduced this on another BO Server by just adding a user marketing
>> to the site I use for the mail account subscribed to this list:
>> box.telemedia.ch, so now if I send mail to the new user
>> marketing at box.telemedia.ch it ends up in the server admins mailbox.
>> I mentioned BlueQuartz, becuase BlueQuartz does not have those Aliases,
>> therefor the marketing and sales and whatever usernames worked as
>> mailboxes there.
>>
>> Christoph
>>
>>
>> Jimmy Gross wrote:
>>
>>     
>>> Hi Christopher,
>>>
>>> You can only have one unique user per server. For example, there can only
>>>
>>>       
>> be
>>
>>     
>>> one user named sales. But, you can alias sales to any user on a single
>>> virtual site. For example, domain1.com can have an alias for sales as
>>>       
> well
>   
>>> as domain2.com. But, you cannot have two users on the same domain setup
>>> witht he alias sales.
>>>
>>> When you are importing sites from a server using CMU to your BO box, if
>>>
>>>       
>> the
>>
>>     
>>> user already exist on the BO box then CMU will normally add a "1" to the
>>>
>>>       
>> end
>>
>>     
>>> of the user name. For example, if sales already exist on the BO box then
>>>
>>>       
>> the
>>
>>     
>>> imported user will be created as sales1 during import. This can be
>>>       
> changed
>   
>>> or modified in the CMU config file prior to import. This will usually be
>>>
>>>       
>> an
>>
>>     
>>> issue when you are migrating two severs to a BO box.
>>>
>>> jimmy
>>>
>>> -----Original Message-----
>>> From: blueonyx-bounces at blueonyx.it
>>> [mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Christoph Schneeberger
>>> Sent: Tuesday, November 17, 2009 8:46 AM
>>> To: BlueOnyx General Mailing List
>>> Subject: [BlueOnyx:02888] Question regarding aliases / usernames (i.e.
>>> sales,info, marketing)
>>>
>>>
>>> Hello,
>>>
>>> I see the same symptoms as explained in
>>>
>>> http://www.blueonyx.it/pipermail/blueonyx/2009-May/001169.html
>>>
>>> However the solution seems different for me as the DNS is fine.
>>>
>>> The situation is that I imported a site from a Bluequartz with a user
>>> named "sales". If I comment the sales alias in the alias file and run
>>> newaliases the mails get delivered to the correct user (at least
>>> sendmail -bv sales at customer.com implies then so in contrast to having
>>> the sales alias the mails are delivered to admin which imho is correct
>>> behaviour as far as it concerns sendmail).
>>>
>>> I then went ahead, opened an account marketing in a different domain
>>> exposing no problems yet, this worked fine but mails to
>>> marketing at different-domain.com now go to admin too. I first thought its
>>> just a problem of the import, ignoring the fact that sales, marketing,
>>> info etc. are forbidden as usernames but at least marketing worked as
>>> username, but not as mailbox/email-address.
>>>
>>> Shouldn't be usernames that exist in the alias file be forbidden to
>>> create new accounts with (i.e. info, root, marketing, postmaster
>>> whatever)? I'd never name an account info or sales btw, but every
>>> customer tends to do so.
>>>
>>> On the other hand, I can't imagine that nobody else has come across this
>>> problem yet and that my customers are the only ones using info, sales
>>> etc. as login names. So I am pretty sure I am doing something wrong, but
>>> I can't find at which point.
>>>
>>> Thanks in advance for any pointers/tips/hints!
>>>
>>> Cheers,
>>> Christoph Schneeberger
>>>
>>>
>>>       
> --
>   

-- 

          "Quis custodiet ipsos custodes?"