[BlueOnyx:02938] Re: Question regarding aliases / usernames (i.e. sales, info, marketing)
Christoph Schneeberger
cschnee at box.telemedia.ch
Tue Nov 24 08:19:04 -05 2009
Thanks for the hint, I tried that too, but as I expected it didn't work,
mail still ends up in admins mailbox.
I meanwhile created a bug report, since I could reproduce it even on a
new install from the latest iso image.
Best regards,
Christoph
Rodrigo Ordonez Licona wrote:
> I think I have seen this
>
> What I did was to add the username to the alias box and voila.
>
> HTH
>
> Rodrigo O
> Xnet
>
> -----Original Message-----
> From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-bounces at blueonyx.it] On
> Behalf Of Christoph Schneeberger
> Sent: Miércoles, 18 de Noviembre de 2009 01:10
> To: Jimmy Gross
> Cc: BlueOnyx General Mailing List
> Subject: [BlueOnyx:02909] Re: Question regarding aliases / usernames (i.e.
> sales, info, marketing)
>
> Would you mind setting up a user named marketing or info or sales under any
> site, and see if you can send mail to marketing at thatsite.com or sales@
> whatever the account is named ? Those names as aliases work fine, but not as
> account/login names!
> If you can confirm my findings, a bug report would be due...if not all my
> BlueOnyxes are borked for some reason. I'll probably do a new install onto a
> vm today to see if a brand new vanilla install exposes this behaviour too.
>
> My subject was misleading regarding aliases - its about usernames colliding
> with system aliases. I think my problem is either that all my
> 5 BlueOnyx installs are different than anybodies else or that nobody yet
> tried to use a username like info, support, marketing or sales.
>
> Yes I know that you can have a username just once per server, what I am
> trying to say is that you can't use info, sales, marketing, support etc.
> as usernames at all, because they wont be able to receive mail, because mail
> will always end up in admins mailbox due to the aliases that are only
> present in BlueOnyx, not in BlueQuartz and not in any of the Cobalts I ever
> had.
>
> So the solution was pretty simple for me, comment five lines in the
> /etc/mail/aliases && newaliases and it works as desired and intended, even
> for the user sales in that site. IMHO those newly introduced aliases do not
> serve any purpose as I see it, its not like any RFC needs you to have a
> sales account as with postmaster or such...
>
> Thanks for your help so far.
>
> Christoph
>
> Jimmy Gross wrote:
>
>> I set them up as aliases.
>>
>> How many servers were you migrating to your BO box?
>>
>> What error do you get in the GUI (bottom of screen) when you try to
>> create these users?
>>
>> Also, keep in mind that you can only have one unique user name per server.
>> For example, if you have 20 virtual hosts, you can only have one user
>> named "sales", one user named "jimmy", etc. on the server (This is not
>> by domain but by server. So, if you want two users named "sales" it is
>> not going to happen. You can name one "sales" and the other "sales1"
>> and then alias it as "sales". But, you cannot have two users with the
>> same user name. User names are server unique. Aliases are domain
>> unique. So each domain can have an alias "sales" but only one of them can
>>
> have a user "sales".
>
>> If you look at your cmu.log file from when you migrated them over it
>> will tell you want happened to each user when it was imported (ie. an
>> extra digit added to the user name, the user not copied, etc.).
>>
>> jimmy
>>
>> -----Original Message-----
>> From: Christoph Schneeberger [mailto:cschnee at box.telemedia.ch]
>> Sent: Tuesday, November 17, 2009 12:11 PM
>> To: Jimmy Gross
>> Cc: BlueOnyx General Mailing List
>> Subject: Re: [BlueOnyx:02893] Re: Question regarding aliases /
>> usernames (i.e. sales, info, marketing)
>>
>>
>> Did you create an account named info, marketing, support or sales or
>> did you just add the aliases ?
>>
>> Christoph
>>
>> Jimmy Gross wrote:
>>
>>
>>> support may be reserved but sales, info, and marketing are not. I
>>> just tested me email with those three and they work fine. I have mine
>>> set up as alias accounts and my user account.
>>>
>>> jimmy
>>>
>>> -----Original Message-----
>>> From: blueonyx-bounces at blueonyx.it
>>> [mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Christoph
>>> Schneeberger
>>> Sent: Tuesday, November 17, 2009 11:42 AM
>>> To: BlueOnyx General Mailing List
>>> Subject: [BlueOnyx:02893] Re: Question regarding aliases / usernames
>>> (i.e. sales, info, marketing)
>>>
>>>
>>> Hello Jimmy,
>>>
>>> Thanks for your reply, I may have been a bit confusing in my
>>> statements I realize. I have no two sales users on the same server, I
>>> just found out that BlueOnyx allows to create a user named i.e.
>>> marketing or sales or support and that user will never receive mail.
>>> At least that's how interpret my findings. Therefor I think BO should
>>> not allow you to create users named marketing, support, info and all
>>> others mentioned in /etc/mail/aliases because those users will never
>>> receive mail if Im reading the sendmail config the right way.
>>>
>>> I reproduced this on another BO Server by just adding a user
>>> marketing to the site I use for the mail account subscribed to this list:
>>> box.telemedia.ch, so now if I send mail to the new user
>>> marketing at box.telemedia.ch it ends up in the server admins mailbox.
>>> I mentioned BlueQuartz, becuase BlueQuartz does not have those
>>> Aliases, therefor the marketing and sales and whatever usernames
>>> worked as mailboxes there.
>>>
>>> Christoph
>>>
>>>
>>> Jimmy Gross wrote:
>>>
>>>
>>>
>>>> Hi Christopher,
>>>>
>>>> You can only have one unique user per server. For example, there can
>>>> only
>>>>
>>>>
>>>>
>>> be
>>>
>>>
>>>
>>>> one user named sales. But, you can alias sales to any user on a
>>>> single virtual site. For example, domain1.com can have an alias for
>>>> sales as
>>>>
>>>>
>> well
>>
>>
>>>> as domain2.com. But, you cannot have two users on the same domain
>>>> setup witht he alias sales.
>>>>
>>>> When you are importing sites from a server using CMU to your BO box,
>>>> if
>>>>
>>>>
>>>>
>>> the
>>>
>>>
>>>
>>>> user already exist on the BO box then CMU will normally add a "1" to
>>>> the
>>>>
>>>>
>>>>
>>> end
>>>
>>>
>>>
>>>> of the user name. For example, if sales already exist on the BO box
>>>> then
>>>>
>>>>
>>>>
>>> the
>>>
>>>
>>>
>>>> imported user will be created as sales1 during import. This can be
>>>>
>>>>
>> changed
>>
>>
>>>> or modified in the CMU config file prior to import. This will
>>>> usually be
>>>>
>>>>
>>>>
>>> an
>>>
>>>
>>>
>>>> issue when you are migrating two severs to a BO box.
>>>>
>>>> jimmy
>>>>
>>>> -----Original Message-----
>>>> From: blueonyx-bounces at blueonyx.it
>>>> [mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Christoph
>>>> Schneeberger
>>>> Sent: Tuesday, November 17, 2009 8:46 AM
>>>> To: BlueOnyx General Mailing List
>>>> Subject: [BlueOnyx:02888] Question regarding aliases / usernames (i.e.
>>>> sales,info, marketing)
>>>>
>>>>
>>>> Hello,
>>>>
>>>> I see the same symptoms as explained in
>>>>
>>>> http://www.blueonyx.it/pipermail/blueonyx/2009-May/001169.html
>>>>
>>>> However the solution seems different for me as the DNS is fine.
>>>>
>>>> The situation is that I imported a site from a Bluequartz with a
>>>> user named "sales". If I comment the sales alias in the alias file
>>>> and run newaliases the mails get delivered to the correct user (at
>>>> least sendmail -bv sales at customer.com implies then so in contrast to
>>>> having the sales alias the mails are delivered to admin which imho
>>>> is correct behaviour as far as it concerns sendmail).
>>>>
>>>> I then went ahead, opened an account marketing in a different domain
>>>> exposing no problems yet, this worked fine but mails to
>>>> marketing at different-domain.com now go to admin too. I first thought
>>>> its just a problem of the import, ignoring the fact that sales,
>>>> marketing, info etc. are forbidden as usernames but at least
>>>> marketing worked as username, but not as mailbox/email-address.
>>>>
>>>> Shouldn't be usernames that exist in the alias file be forbidden to
>>>> create new accounts with (i.e. info, root, marketing, postmaster
>>>> whatever)? I'd never name an account info or sales btw, but every
>>>> customer tends to do so.
>>>>
>>>> On the other hand, I can't imagine that nobody else has come across
>>>> this problem yet and that my customers are the only ones using info,
>>>> sales etc. as login names. So I am pretty sure I am doing something
>>>> wrong, but I can't find at which point.
>>>>
>>>> Thanks in advance for any pointers/tips/hints!
>>>>
>>>> Cheers,
>>>> Christoph Schneeberger
>>>>
>>>>
>>>>
>>>>
>> --
>>
>>
>
>
--
"Quis custodiet ipsos custodes?"
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