[BlueOnyx:06051] Re: ftp problems

[Taco Scargo]

Germano,

There are no MX records setup. I would advise you to do so.
The domain and www record point to 87.117.205.7

Is that the ip-address of the site you are trying to access ?

With regards,

Taco Scargo
taco at blueonyx.it


On 9 dec 2010, at 01:10, Germano Soru wrote:

> Hi
>  
> The domain is    alchemymetalspecialists.com  (main)
> alchemymetalspecialists.co.uk (just need to forward to main)
>  
> I use external DNS servers; I couldn’t get the internal ones to work reliably so I gave up on that front
>  
> Regards,
>  
> Germano
>  
> From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-bounces at blueonyx.it] On Behalf Of Taco Scargo
> Sent: 08 December 2010 11:22
> To: BlueOnyx General Mailing List
> Subject: [BlueOnyx:06042] Re: ftp problems
>  
> Hi Germano,
>  
> If you could let us know what domains you are talking about we could help. I suspect a DNS issue.
>  
> With regards,
> 
> Taco Scargo
> taco at blueonyx.it
> 
> 
>  
> On 8 dec 2010, at 20:04, Germano Soru wrote:
> 
> 
> Hi,
>  
> I’m having a problem with ftp
>  
> One of the websites I setup has both a .com and .co.uk
> So naturally I listed them both under Web Server Aliases
>  
> I added an account and it started giving me problems saying that the mail loops back to me and I read from a previous post that the solution was to restart the mail server
> So I did and everything worked
>  
> Now I need to add a new user for his web developer to upload content and every time I test the user account, the ftp tells me the password is wrong.
>  
> If I add an account on another domain, it works, just not this one.
>  
>  
> Any ideas would be greatly appreciated
>  
>  
> Regards,
>  
> Germano
> 
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