[BlueOnyx:06061] Re: ftp problems

[Germano]

I did that, I see the little crown

 

I also have the mx records in place for both domains

 

mail.alchemymetalspecialists.com


 

 

mail.alchemymetalspecialists.co.uk for the other

 

 

 

 

The email works for that account, it just that if I create new accounts,
they don't function properly the ftp tells me that the password is wrong

I created another account and I send an email to it I get 

 

   ----- The following addresses had permanent fatal errors -----
<gsoru(@)alchemymetalspecialists.com>

    (reason: Can't create output)

 

   ----- Transcript of session follows -----

procmail: Lock failure on "/home/.sites/70/site4/.users/7/gsoru/mbox.lock"

procmail: Error while writing to "/home/.sites/70/site4/.users/7/gsoru/mbox"

550 5.0.0 <gsoru at alchemymetalspecialists.com>... Can't create output

 

(I tried posting this morning, but there is a 40kb size limit on emails to
the list)

 

  _____  

Sent: 09 December 2010 08:03

 

I might want to add you should try to ping the hostname as well and see if
it resolves to the same ip-address, maybe you have local dns service
configured to another ip-address.

Is the user able to login to the siteadmin/personal profile itself ? Have
you made him siteadministrator? Else he will not be able to login via ftp.

 

With regards,

Taco Scargo
taco at blueonyx.it

 

On 9 dec 2010, at 02:35, Taco Scargo wrote:

 

Germano,

 

There are no MX records setup. I would advise you to do so.

The domain and www record point to 87.117.205.7

 

Is that the ip-address of the site you are trying to access ?

 

With regards,

Taco Scargo
taco at blueonyx.it

 

On 9 dec 2010, at 01:10, Germano Soru wrote:

 

Hi

 

The domain is    alchemymetalspecialists.com  (main)

alchemymetalspecialists.co.uk (just need to forward to main)

 

I use external DNS servers; I couldn't get the internal ones to work
reliably so I gave up on that front

 

Regards,

 

Germano

 

  _____  

Sent: 08 December 2010 11:22

 

Hi Germano,

 

If you could let us know what domains you are talking about we could help. I
suspect a DNS issue.

 

With regards,

Taco Scargo
taco at blueonyx.it

 

On 8 dec 2010, at 20:04, Germano Soru wrote:

 

Hi,

 

I'm having a problem with ftp

 

One of the websites I setup has both a .com and .co.uk

So naturally I listed them both under Web Server Aliases

 

I added an account and it started giving me problems saying that the mail
loops back to me and I read from a previous post that the solution was to
restart the mail server

So I did and everything worked

 

Now I need to add a new user for his web developer to upload content and
every time I test the user account, the ftp tells me the password is wrong.

 

If I add an account on another domain, it works, just not this one.

 

 

Any ideas would be greatly appreciated

 

 

Regards,

 

Germano

 


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