[BlueOnyx:06891] Re: iphone POP problems

[Chris Gebhardt - VIRTBIZ Internet]

Roy Urick wrote:
> Since switching over to our new BO box, my iphone users have been 
> complaining that seemingly semi-random emails will not download from the 
> server.
> 
>  
> 
> They will either see an obviously iphone generated message that says 
> “this message has not been downloaded from the server” (the header info 
> is shown, but that error is in the place of the body)
> 
>  
> 
> Or they will see part of the message with a button to download the rest, 
> but often the button will indicate 0 bytes left to be downloaded. 
> (clicking the button doesn’t make it go away)
> 
>  
> 
> This isn’t all messages either. The errors do seem to cluster around 
> specific senders, but overall the iphones work and pop messages 
> successfully 90% of the time.
> 
>  
> 
> Anyone know of a REAL fix for this? Most Googling results lists the main 
> fix is changing from pop to imap, which isn’t a direction we would like 
> to go.
> 
>  
> 
> For some background, our setup is a bit odd. Our iphone users have two 
> mailboxes. A primary mailbox with a .forward set to store and forward 
> emails to their iphone mailbox. Outlook pops the first mailbox, iphones 
> pop the mailbox that the duplicated messages were forwarded to. This 
> prevents either device from removing a message before the other has 
> received it.

IMAP *is* the real fix.  I wonder what the objection is?   Not only will 
that solve your email download issue but it will obsolete the 
overly-complicated multi-box setup as well.  Seems like a great way to 
kill 2 birds with 1 stone to me.

-- 
Chris Gebhardt
VIRTBIZ Internet Services
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