[BlueOnyx:06893] Re: iphone POP problems

Scott sstahl at gmail.com
Mon Apr 4 11:10:33 -05 2011


Why not try z-push?  It works very well for me.

Or you could forward all the email to your phone's email that is
provided by your phone company.

The problem with using POP3 is if a desktop client POPs the account it
will delete the message when done and may never get to the Iphone.
You _could_ try setting the leave on server setting for the iphone and
set it to check more frequently then the desktop client.  Eventually
this will still cause a sync problem though.

What is comes down to is training your users how to use email properly.

Regards,

Scott.

On Mon, Apr 4, 2011 at 9:54 AM, Roy Urick <rurick at usa.net> wrote:
> Except these users are notorious for hoarding emails, and maintaining the
> amount of historical emails they insist on keeping (>4GB per user) is not
> feasible. Unfortunately there is no backing from management to allow us to
> enforce a quota system, so going to single IMAP mailboxes isn't going to
> happen.
>
> I might try the middle ground and use imap for the iphone mailboxes only.
>
>
> -----Original Message-----
> From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-bounces at blueonyx.it] On
> Behalf Of Chris Gebhardt - VIRTBIZ Internet
> Sent: Monday, April 04, 2011 10:03 AM
> To: BlueOnyx General Mailing List
> Subject: [BlueOnyx:06891] Re: iphone POP problems
>
> Roy Urick wrote:
>> Since switching over to our new BO box, my iphone users have been
>> complaining that seemingly semi-random emails will not download from the
>> server.
>>
>>
>>
>> They will either see an obviously iphone generated message that says
>> "this message has not been downloaded from the server" (the header info
>> is shown, but that error is in the place of the body)
>>
>>
>>
>> Or they will see part of the message with a button to download the rest,
>> but often the button will indicate 0 bytes left to be downloaded.
>> (clicking the button doesn't make it go away)
>>
>>
>>
>> This isn't all messages either. The errors do seem to cluster around
>> specific senders, but overall the iphones work and pop messages
>> successfully 90% of the time.
>>
>>
>>
>> Anyone know of a REAL fix for this? Most Googling results lists the main
>> fix is changing from pop to imap, which isn't a direction we would like
>> to go.
>>
>>
>>
>> For some background, our setup is a bit odd. Our iphone users have two
>> mailboxes. A primary mailbox with a .forward set to store and forward
>> emails to their iphone mailbox. Outlook pops the first mailbox, iphones
>> pop the mailbox that the duplicated messages were forwarded to. This
>> prevents either device from removing a message before the other has
>> received it.
>
> IMAP *is* the real fix.  I wonder what the objection is?   Not only will
> that solve your email download issue but it will obsolete the
> overly-complicated multi-box setup as well.  Seems like a great way to
> kill 2 birds with 1 stone to me.
>
> --
> Chris Gebhardt
> VIRTBIZ Internet Services
> Access, Web Hosting, Colocation, Dedicated
> www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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