[BlueOnyx:11097] Re: Can't delete server administrator

[Jeff Folk]

On Aug 3, 2012, at 12:41 PM, Michael Stauber wrote:

> Hi Michael, hi Jeff,
> 
>>> The error is "Unable to remove the root user account, root-username".
> 
> Ok, I have fixed it in SVN and also uploaded fixed base-user* RPMs to
> the YUM repositories:
> 
> http://devel.blueonyx.it/trac/changeset/918/
> 
> The problem was that the /usr/sbin/userdel command on 5107R and 5108R
> claims that the extra admin is still logged in (even if it is not) and
> therefore refused to delete that account.
> 
> The work around I applied is to "--force" the account deletion instead,
> which skips that check. As I didn't want to apply more "force" than
> required, only extra server admins are deleted this way, while all the
> other users (and siteAdmin's) get deleted in the "old" way.

Mine must be more messed up than that. Here is the messages log when I try to delete a server admin:

Aug  3 14:57:40 box1 cced(smd)[28984]: client 6:handlers/base/console/generate_process_list.pl: SET succeeded
Aug  3 14:57:40 box1 cced(smd)[28984]: client 6:[48:3746]: SET succeeded
Aug  3 14:58:02 box1 cced(smd)[29122]: client [0:29119] has admin rights
Aug  3 14:58:02 box1 cced(smd)[29127]: client [0:29124] has admin rights
Aug  3 14:58:54 box1 cced(smd)[29252]: client 6:[48:3741]: DESTROY  178 
Aug  3 14:58:59 box1 cced(smd)[29252]: client 6:handlers/base/user/reserve_email.pl: DESTROY  179 
Aug  3 14:58:59 box1 cced(smd)[29252]: client 6:handlers/base/user/reserve_email.pl: DESTROY succeeded
Aug  3 14:59:00 box1 cced(smd)[29252]: handler handlers/base/user/root_access.pl failed
Aug  3 14:59:01 box1 cced(smd)[29477]: client [0:29474] has admin rights
Aug  3 14:59:01 box1 cced(smd)[29482]: client [0:29479] has admin rights
Aug  3 14:59:04 box1 cced(smd)[29252]: client 6:[48:3741]: DESTROY failed

The problem appears to be in root_access. I can't remove or add root access to either of the server admin users. Trying to add root access to box1admin:

Aug  3 15:03:06 box1 cced(smd)[30673]: client 6:[48:3744]: SET  178 "fullName" "=" "Server Admin" "capLevels" "=" "&adminUser&ipPooling&controlPower&" "sortName" "=" "" "ui_enabled" "=" "0" 
Aug  3 15:03:06 box1 cced(smd)[30673]: client 6:[48:3744]: SET succeeded
Aug  3 15:03:06 box1 cced(smd)[30673]: client 6:[48:3744]: SET  178 . Disk "quota" "=" "20" 
Aug  3 15:03:06 box1 cced(smd)[30673]: client 6:[48:3744]: SET succeeded
Aug  3 15:03:06 box1 cced(smd)[30673]: client 6:[48:3744]: SET  178 . RootAccess "enabled" "=" "1" 
Aug  3 15:03:08 box1 cced(smd)[30673]: client 6:handlers/base/user/root_access.pl: CREATE  ProtectedEmailAlias local_alias = 1 action = box1admin alias = "root-box1admin" 
Aug  3 15:03:09 box1 cced(smd)[30673]: handler handlers/base/email/newaliases.pl failed
Aug  3 15:03:09 box1 cced(smd)[30673]: client 6:handlers/base/user/root_access.pl: CREATE failed
Aug  3 15:03:09 box1 cced(smd)[30673]: handler handlers/base/user/root_access.pl failed
Aug  3 15:03:10 box1 cced(smd)[30673]: client 6:[48:3744]: SET failed
Aug  3 15:03:10 box1 cced(smd)[30673]: client 6:[48:3744]: SET  178 . Shell "enabled" "=" "1" 
Aug  3 15:03:10 box1 cced(smd)[30673]: client 6:[48:3744]: SET succeeded

Regards;
Jeff