[BlueOnyx:14153] Re: NewLinQ username

Greg Kuhnert gkuhnert at compassnetworks.com.au
Mon Dec 23 18:22:57 -05 2013


Hi Gerald.

On 22 Dec 2013, at 11:10 pm, Gerald Waugh <gwaugh at frontstreetnetworks.com> wrote:

> On 12/21/2013 05:55 PM, Greg Kuhnert wrote:
>> On 22 Dec 2013, at 4:08 am, Michael Stauber <mstauber at blueonyx.it> wrote:
>> 
>> 
>> Hi Gerald.
>> 
>> As per Michael's reply, I was asleep after getting off a long flight... Your transaction has been refunded.
>> 
>> Regards,
>> Greg.
> 
> Thanks Greg
> Trust you had a good trip, and please forgive my impatience.
> And all is well that ends well.
> 
> I would still like to know how to change a NewLinQ username.
> As it may become necessary, to get packages another person purchases for
> a server.

You would need to uninstall all modules on the server, and then unlink them. Once that is complete, you will be able to link a new package and it will prompt for a username. 

UNINSTALL THE OLD PACKAGE(S)
Login to the admin user web interface.
Review installed software (Software Updates-> Installed Software)
Uninstall the module(s) that are part of the item you want to unlink.
UPDATE NEWLINQ AND UNLINK
Update newlinq: Software Updates -> Third Party Software -> Check Availability Now
Unlink: Software Updates -> NewLinQ -> Unlink A Package
Select the item to unlink

However, there is a current newlinq bug that will not let you unlink the free bundles. Its on my to do list to fix. Once that is complete, the above will work and it would be a self-service process.

Regards,
Greg.
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