[BlueOnyx:13415] Re: Help Please: Problems with the DELL 1850 PowerEdge !!

Gerald Waugh gwaugh at frontstreetnetworks.com
Thu Jul 25 10:00:23 -05 2013


On 07/25/2013 05:49 AM, gen at ercuk.com wrote:
> Help...I have problems !
>  
> 1: The server arrived and I looked it over, and it seemed OK, except:
> ...both the 2 HDD-Caddies didn't seem to be pushed all the way into
> their server slots.
>  
> ...I found that each drive-caddy was being held slightly forward of
> their fully home position, by little metal tabs that were locating in
> the grove on the right-hand-side of each drive-caddy.
>  
> 2: These tabs are each held in position on the face of the server, by
> 2 tork-screws, so to release the tabs: I removed the screws, and slid
> the HDD-Caddies out of their slots.
> I checked them over, and they looked ok, so I pushed them all the way
> into their slots.
>  
> 3: I installed the CD-Rom-drive, without any problem.
> ...(this involved removing the large top cover, so I also looked
> around inside to see if there was anything obviously loose, and all
> seemed ok)
>  
> 4: I connected a power lead to PSU1, + a monitor, and keyboard.
>  
> 5: I plugged in: And the sound of the (4) fans could be heard.
>  
> 6: I switched on the server: And it sounded like Concord taking off,
> as all 4 fans seemed to be running at maximum speed !
>  
> 7: Dells OS booted up, and I pressed F2 to display the 'Main System
> Set-up Program Screen'
>  
> 8: I clicked enter, in the menu, at: Boot Sequence
>  
> ...the 1st item listed was the: Floppy disk drive
> ...the 2nd item listed was the: CD-Rom drive  (ie the new drive I'd
> just installed)
>  
> ...so I changed this around so that the 1st item listed was the now
> the: CD-Rom drive
>  
> ...(No HDD's were listed here !)
>  
> 9: Now according to the Dell-guide that I have, the next item listed
> in the menu should be: HDD Sequence
> ...but this was not listed, and it isn't listed anywhere else in this
> menu.
>  
> 10: I inserted the BlueOnyx install disk: 64-bit install:
> BlueOnyx-5108R-CentOS-6.3
> ...and exited the Dell-Set-up-Screen.
>  
> 11: System rebooted and started to run BlueOnyx, and a light-blue
> screen appeared, completely blank except for some very small
> navigation-text at the very top & bottom of the screen.
>  
> ...I did what it said to go to the next screen, can't remember exactly
> what.
>  
> 12: New screen appeared, with a small box in the centre, asking me if
> I wanted to continue with install, or exit.
> ...I clicked: install
>  
> 13: New box said: No HDD detected.
>  
> 14: I exited install and switched off server.
>  
> 15: Throughout:
> a: The green power light was on, and...
> b: The 'amber system status indicator' (to the left of the right-hand
> HDD) was flashing.
> c: And both continued to flash when the server was powered down.
>  
>
remove the cover and look at the back of the drives
make sure they are plugged in properly
you may have to shift them up abit to match the plug with the connector

Gerald
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