[BlueOnyx:12577] Re: Mail server disable problem

[Roy Urick]

Just fixed this myself on one of my servers today. 

You should NOT disable mail.

Make sure mail is enabled, your mx records are correct, and most importantly you do NOT have a mail server alias that matches your root domain. In other words it should only accept email for the fqdn. (E.g. Uer at www.domain.com and not user at domain.com)

I also had to add the "relay for" domain in the main server setting to get it to accept emails. 

I also had a problem with the access.db file having the disabled mail for my domain "stuck" and it wouldn't toggle when I would change kit in the GUI. Instead it would throw an error about the file not being the original . 

On Mar 18, 2013, at 7:21 PM, "William Thackrey" <domains at concanon.com> wrote:

> Hi gents – 
> 
> We have a BlueOnyx server (5108R) which hosts several domains.  This server has also
> hosted email service for these domains.  Recently we moved the MTA for one of these
> domains (call it domain-C.com) to an outside service.  The "disable email for this
> domain" checkbox is checked on the server and all mail server aliases have been removed
> in the web GUI.
> 
> Email sent from any other server to domain-C.com is properly routed to the new MTA. 
> Email sent from a user on one of the other domains hosted by this box (call them
> domain-A.com and domain-B.com) are returned to the sender by this server with an unknown
> user error.  Mail sent from any of our other servers co-located with this one (and which
> use the same DNS as this one) are routed properly.
> 
> Ideas anyone?  Where does the server find what domains it is the MTA for?
> 
> Thanks!
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