[BlueOnyx:16974] Re: Upgraded from 5108R to 5208R and now I can can't login via GUI

[Jeff Keller]

Restarting CCEd did not help but reseting the admin password DID fix the
issue.

Thank you so much Michael!

Jeff

On Thu, Feb 5, 2015 at 10:56 PM, Michael Stauber <mstauber at blueonyx.it>
wrote:

> Hi Jeff,
>
> > After a smooth upgrade from 5108 to 5208 I am able to login via SSH, but
> > when logging in via the GUI (which presents the new UI) it responds with
> > "You have not entered a correct username and/or password. Please try
> again".
> >
> > I get the following in the "messages" log:
> >
> > Feb  5 23:35:01 host3 cced(smd)[7242]: client [0:7237] has admin rights
> > Feb  5 23:35:04 host3 cced(smd)[7249]: client 0:[49:5327]: AUTH to user
> > "admin" failed
> >
> > I can log in as a v-site admin without issue--but not with the box
> > root-admin.
>
> >From SSH as "root" try these two steps:
>
> 1.) Restart CCEd:
>
> /sbin/service cced.init restart
>
> See if you can login to the GUI afterwards.
>
> 2.) If not, try to change the admin password with this command:
>
> passwd admin
>
> It will ask you for the new password twice. Try to login to the GUI with
> that and see if it works.
>
> 3.) If that still doesn't work, troubleshoot it with cceclient:
>
> /usr/sausalito/bin/cceclient
>
> That will open a shell to CCEd. Say your password is tomato123, then you
> can try to authenticate against CCEd with it like this in cceclient:
>
> auth admin "tomato123"
>
> It is important that you put the password in double-quotes. These are
> the two probable responses:
>
> If the password is incorrect you get this:
> 401 FAIL
>
> Or something like this, which indicates it worked:
> 109 SESSIONID 84QL74v32.....YMUHTntMK
> 201 OK
>
>
> --
> With best regards
>
> Michael Stauber
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>
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