[BlueOnyx:18929] Re: New GUI Error - Email Forwarding

[Gerrit Haas]

Hi again,

Yeah, there were changes to this form, where the check algorithm has obvious being modified. - If the text box loses focus / you click anywhere outside the box, the form will hang. 
Mail addresses with capital-letters cause this issue, switch them over to lowercase, and you can leave the form without becoming unresponsive. 
Hopes this helps.



Mit freundlichen Grüßen aus Bad Vilbel
With kind regards from Bad Vilbel

Gerrit Haas 
Systemadministrator


blackpoint GmbH – Friedberger Straße 106b – 61118 Bad Vilbel

Tel.: +49 6101 65788 32
Fax: +49 6101 65788 99
eMail: mailto:Gerrit.Haas at blackpoint.de

Vertretungsberechtigt Dirk Estenfeld und Mario Di Rienzo HRB 50093 Frankfurt am Main USt.-IdNr. de210106871

http://www.crm-on.de

Besuchen Sie uns im Internet unter http://www.blackpoint.de
Problemlos Domains registrieren: http://www.edns.de
Einfach und günstig Daten sichern: https://www.back2web.de 
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Von: blueonyx-bounces at mail.blueonyx.it [mailto:blueonyx-bounces at mail.blueonyx.it] Im Auftrag von Dan Porter
Gesendet: Mittwoch, 6. Januar 2016 22:28
An: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
Betreff: [BlueOnyx:18928] Re: New GUI Error - Email Forwarding

Thanks Gerrit - there were some email addresses already in the list of forwarding addresses with capital letters.   They have been that way for a very long time and it appears that it causes the form to hang as you described.   

Also, I informed the client not to copy/paste into the form because I suspect they were picking up some additional characters.   

All my best,
Dan Porter
Twin Wolf Technology Group


Dan Porter
Twin Wolf Technology Group, LLC

On Wed, Jan 6, 2016 at 6:39 AM, Gerrit Haas <mailto:Gerrit.Haas at blackpoint.de> wrote:
Hi,

please check if there is
- a space
- an empty line
- a comma
- a semicolon
- any upper-case letter
within the field - and if so, remove it / write in in lower-case letters.

Make sure that you use line breaks for separating multiple email addresses.

I have also noticed a bug (in 5209R), if you have any uppercase-letters within, the form will hang, due to an unresponsive script. (which does probably the checking for errors) In this case you must refresh the site.


Mit freundlichen Grüßen aus Bad Vilbel
With kind regards from Bad Vilbel

Gerrit Haas
Systemadministrator


blackpoint GmbH – Friedberger Straße 106b – 61118 Bad Vilbel

Tel.: tel:%2B49%206101%2065788%2032
Fax: tel:%2B49%206101%2065788%2099
eMail: mailto:mailto:Gerrit.Haas at blackpoint.de

Vertretungsberechtigt Dirk Estenfeld und Mario Di Rienzo HRB 50093 Frankfurt am Main USt.-IdNr. de210106871

http://www.crm-on.de

Besuchen Sie uns im Internet unter http://www.blackpoint.de
Problemlos Domains registrieren: http://www.edns.de
Einfach und günstig Daten sichern: https://www.back2web.de
Mitglied im:   




Confidentiality Notice:
This e-mail message, including any attachments,is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
Von: mailto:blueonyx-bounces at mail.blueonyx.it [mailto:mailto:blueonyx-bounces at mail.blueonyx.it] Im Auftrag von Dan Porter
Gesendet: Mittwoch, 6. Januar 2016 06:01
An: BlueOnyx General Mailing List <mailto:blueonyx at mail.blueonyx.it>
Betreff: [BlueOnyx:18921] New GUI Error - Email Forwarding

I am receiving the following error message as soon as I attempt to enter more than one email address in the email forwarding box for a user account.   It appears to happen on all of my 5208R installations.  Since this was functional before, I am suspecting an update might have broke something?

The form could not be submitted as it contained one or more errors. Please review all tabs of this form to see if any of your input raised an error message.

The error also appears on user accounts that already have multiple entries in the email forwarding box previously.




Dan Porter
Twin Wolf Technology Group, LLC
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