[BlueOnyx:21084] Re: Roundcube not working - login rejected

Chris Gebhardt - VIRTBIZ Internet cobaltfacts at virtbiz.com
Wed Jun 7 10:08:58 -05 2017


Hi Adam,

On 6/7/2017 9:01 AM, Adam Lepp wrote:
> A client notified me that she wasn't able to log into Roundcube.
> I duplicated the problem with my own email, and some of my clients'
> accounts.
> I successfully used Roundcube yesterday.
> Error is that the login failed.  Thankfully, email itself is OK - Since I
> mostly use Outlook I wasn't aware of the issue until my client called.

It sounds like an authentication error.   Since Roundcube makes an IMAP 
connection from localhost, I would check to see if you've got any 
firewall / security (ie: apf, Dfix) that have flagged 127.0.0.1 or the 
server's main public IP address.

-- 
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ



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